Software Reliability Engineer AI

Job Title

Senior Software Reliability Engineer for AI

Santa Barbara, CA or Remote

We are looking for a Senior Software Engineer to improve the reliability, performance, and scalability of our production AI systems. This role focuses on understanding, refining, and strengthening existing distributed services across application, database, and Kubernetes layers. This individual will work closely with ML researchers to make our systems more robust, maintainable, flexible, and scalable.

Mix Mode is a leading provider of AI-powered cybersecurity solutions at scale, pioneering a patented third-wave, context-aware AI approach that automatically learns and adapts to dynamic environments. The Mix Mode platform delivers self-supervised, real-time threat detection for known and unknown threats across cloud, hybrid, and on-premises environments. Large organizations with big data workloads – including those in enterprise, critical infrastructure, US Department of War and US Intelligence Community – trust Mix Mode to defend their most important assets.

Backed by PSG and Entrada Ventures, Mix Mode is headquartered in Santa Barbara, California. Learn more mode.ai.

• Own the reliability, performance, and operational health of production AI systems, focusing on improving complex, existing services.
• Lead efforts to refactor and harden the AI codebase to improve observability, maintainability, and resilience.
• Diagnose and resolve issues across distributed systems, including latency, throughput, data pipelines, and resource utilization.
• Design and build monitoring, alerting, and debugging tools for high-availability services.
• Partner with researchers and ML engineers to product ionize models at scale.
• Establish best practices for testing, deployment, capac

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