Sales and Service Overnight
Listed on 2026-03-01
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Business
Customer Success Mgr./ CSM
Overview
FULL-TIME Part-time
LOCATION 3615 El Camino Real Santa Clara CA 95051
THIS IS AN OVERNIGHT POSITION
The Sales & Service Overnight (SSO) is a member of the Club Operations team that serves the needs of members and guests to create a welcoming, informative, and enjoyable experience. Working a dedicated overnight shift, the SSO plays a critical role in upholding the 24 Hour Fitness Service Commitments starting with a Clean, Friendly, Well-Maintained gym. The SSO will regularly interact with guests inquiring about memberships and through consultative and engaging conversation, helps inspire guests to take the right next steps in pursuing their fitness goals.
In addition, the SSO maintains relationships with existing members, greeting them during check-in, resolving concerns that may arise, and contributing to a best-in-class member-centric environment.
Essential Duties & Responsibilities
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