Japanese Bilingual Sales Operations Coordinator

Currently our client, a Japanese Semiconductor Manufacturing Company is looking for a Japanese Bilingual Sales Operation Coordinator.

4 days at office, Friday remote work

Job Description
:

• Handles and involves in Sales Strategy and Business Development
• Maintains ongoing awareness of challenges affecting the sales function, proactively identifyingvvand acting on opportunities to make sales activities more efficient.
• Analyzes competitor pricing and positioning, benchmarks the Company's market standing, and recommends pricing or positioning strategy.
• Serves as the primary point of contact for customer communications, independently evaluating and resolving purchase orders, invoices, order changes, and cancellations, and escalating only matters outside delegated authority.
• Determines and communicates pricing, delivery schedules, and anticipated delays to customers, exercising judgment to manage expectations and resolve conflicts.
• Manages equipment/tool forecasts and customer samples, analyzing trends and reporting recommendations to management.
• Monitors inventory levels and independently determines the timing and quantity of purchase orders.
• Investigates and resolves customer complaints, Return Merchandise Authorization (RMA) requests, and failure-analysis cases, determining appropriate resolution consistent with Company policy.
• Establishes and maintains organized systems for sales files, contracts, and reports in accordance with Company standards.

Qualifications:

• Bachelor’s degree (B.A.) in Business Administration or equivalent from a four-year college or university; or four to ten years’ related experience and/or training; or an equivalent combination of education and experience.