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Creative Evaluation Lead, Artwork

Job in Santa Clara, Santa Clara County, California, 95053, USA
Listing for: SupportFinity™
Full Time position
Listed on 2026-03-03
Job specializations:
  • Creative Arts/Media
    Digital Media / Production, Creative Design / Digital Art
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting‑edge technology. Come be a part of what’s next.

Location

Los Gatos, CA, Los Angeles, CA, or Remote (within the US). Regular travel to Los Gatos and Los Angeles is required.

The Team

The Content Platform Operations & Publishing (CPOP) team sits at the intersection of AI and machine learning, the consumer experience and the Netflix Studio. We are an integral part of making the Netflix product experience feel personal and relevant by developing innovative approaches to how we promote, localize, and distribute our content. Our products impact both our members and the content creators, linguists, editors and executives who make our shows and films possible.

The Role

We’re seeking a Creative Evaluation Lead, Artwork with hands‑on experience in artwork creation and a strong grasp of how AI is reshaping the image landscape to lead strategic initiatives that will transform our promotional artwork workflows. In this role, you will bridge creative, product, and technical teams to turn emerging AI capabilities into practical, scalable solutions—redefining how we create promotional artwork at scale to support our rapidly expanding content catalog.

This role truly blends art and science. It is critical to making AI production‑ready at Netflix—linking real creative production pain points, R&D, model evaluation, learning loops, and documentation into a cohesive system that helps teams reliably and confidently adopt AI‑first creative production.

Responsibilities
  • Contribute to AI R&D and experimentation — support R&D sprints on new AI models and evaluation methods by designing creative rubrics and defining standardized asset‑level pass/fail criteria, using gold‑standard creative references to enable scale annotation and QC.
  • Evaluate and improve AI model outputs — oversee annotators in QCing model outputs, driving alignment on creative standards, and synthesizing findings into clear creative decisions for model improvements.
  • Leverage AI solutions on content launches — execute AI solutions within active fulfillment workflows to create promotional assets for content launches, ensuring reliability, quality, and scalability.
  • Build and maintain a creative learning loop — establish feedback loops by identifying patterns in human intervention during live asset fulfillment to inform model improvement opportunities.
  • Translate creative needs into AI opportunities — partner with creative fulfillment teams to turn real creative production pain points into potential AI opportunities, collaborating with Product Managers to shape them into product concepts and requirements.
  • Lead training and maintain living documentation — responsible for annotator and end‑user training. Own up‑to‑date training documentation on all AI model capabilities to enable effective, scalable AI use across the organization.
  • Stay ahead of the AI landscape — track external developments in AI for imagery and adjacent AI fields, synthesize relevant trends, and recommend how they should inform our workflows and long‑term strategy.
What We’re Looking For

If you thrive at the intersection of AI technology and entertainment, and are excited to shape the future of promotional asset development through innovation while rolling up your creative sleeves, we’d love to hear from you!

Qualifications
  • 7+ years of hands‑on professional creative making experience with a focus on artwork, ideally in product, marketing, entertainment, gaming, or related fields.
  • Strong portfolio of video creative demonstrating craft (composition, color, typography, etc) and ability to work with brand or creative constraints.
  • Familiarity with AI image and/or video tools (e.g., Runway, Midjourney, DALL
    · E, Stable Diffusion, Firefly, Leonardo) and how they’re used in creative workflows.
  • Experience creating or contributing to artwork style guides and templates (key art, social, title…
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