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Receptionist, Customer Service​/HelpDesk

Job in Santa Clara, Santa Clara County, California, 95053, USA
Listing for: Net2Source (N2S)
Full Time position
Listed on 2026-02-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Office Administrator/ Coordinator, Admin Assistant
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Shift: M-F 8 AM - 5 PM

About the Role Front Desk Operations
  • Serve as the first point of contact for anyone entering the building.
  • Maintain a professional and welcoming presence at the reception area.
  • Handle incoming calls and direct them appropriately.
Guest & Visitor Management
  • Greet and assist guests, clients, and visitors upon arrival.
  • Provide directions or escort them to their meeting locations.
  • Ensure all visitors are properly signed in and accounted for.
Customer Service & Support
  • Respond to inquiries with a helpful and courteous attitude.
  • Maintain a high level of service to reflect the company’s standards.
Badge & Access Assistance
  • Help visitors and temporary staff with badge creation and access setup.
  • Ensure security protocols are followed during check-in and check-out.
Meeting Room Coordination
  • Manage bookings for conference and meeting rooms.
  • Ensure rooms are prepared and equipped for scheduled meetings.
Must Have Skills
  • Customer Service
  • Punctuality
  • Team Player
  • Good Communication Skills
  • Professional Appearance / Attire
Years of Experience

1-2 years of experience and/or related field

Education

At least GED/HS diploma

Software skills
  • Microsoft Teams (Chat, meetings, collaboration)
  • Basic Computer Functions (File management, printing, internet browsing)
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