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Guest Services Ambassador - Santa Clara, CA
Job in
Santa Clara, Santa Clara County, California, 95050, USA
Listed on 2026-02-25
Listing for:
LAZ Parking
Full Time
position Listed on 2026-02-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Greet guests warmly and serve as a welcoming presence in parking areas;
Explain the new parking pricing structure, including rates, validation options, and payment methods;
Assist guests in using Pay-on-Foot machines, understanding ticketing, and navigating payment workflows;
Provide guidance at entry and exit gates, troubleshooting issues such as misplaced tickets, error messages, or confusion about fees;
Communicate the benefits and value of managed parking, such as improved space availability, enhanced security, and garage cleanliness
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