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Customer Service Rep

Senior Director, Customer Experience & Service Ops

Job in Santa Clara, Santa Clara County, California, 95053, USA
Listing for: Qcells North America
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading energy solutions provider in California is seeking a Director, Customer Service to lead customer support operations for solar products. This senior role focuses on team management and enhancing customer experience through effective support operations. Candidates should have substantial experience in customer service leadership, strong communication skills, and a commitment to improving operational processes. The role requires a passion for renewable energy solutions and the ability to manage diverse teams effectively.
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Position Requirements
10+ Years work experience
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