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Office Administrative and Customer Support - Service Support Representative

Job in Santa Clara, Santa Clara County, California, 95050, USA
Listing for: Trice Healthcare
Full Time position
Listed on 2026-08-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Technical Support, Office Administrator/ Coordinator
Job Description & How to Apply Below

Job Title

Assisting with customer communications and resolving critical issues

Monitoring and following up on spare parts and service quotes, customer purchase orders and customer orders

Coordinating customer demand and direct incoming customer material for inhouse calibrations and/or repairs-Achieving delivery of equipment within the specified delivery timelines

Facilitating execution of projects being executed at the customer site including RMA and warranty requests

Tracking service contract obligations and facilitate compliance with key performance indicators

Working with regional managers to project delivery schedules and adjust service schedule for resource planning and scheduling

Additional

Skills:

Skills:

- Category Name Required Importance Experience No  items to display.

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