Assistant Director of Student Advocacy

Position Title:

Assistant Director of Student Advocacy

Regular

$ hourly;
Compensation will be based on education, experience, skills relevant to the role, and internal equity.

Hourly

The Assistant Director of Student Advocacy assists in advocating for students participating in the LEAD Scholars Program which supports first-generation college students at Santa Clara University. This staff member will assist with efforts to support the welfare of participants and by providing direct holistic support and services to LEAD Scholars. This staff member will also coordinate student programming related to holistic wellness, LEAD participation in SCU Orientation activities, and the Level 2 program for first-generation college students who want to join LEAD as current students, as well as collaborate with campus and off-campus partners to advance these efforts.

• Provide holistic advising and support for students by addressing mental health, family relationships, and academic and financial concerns among others
• Engage in proactive outreach to students, including early outreach to incoming students and to students facing academic and life challenges throughout the academic year including running academic queries
• Provide tailored support and advising to special populations among LEAD Scholars including BIPOC students, undocumented students, transfer students, veterans, foster youth, and other intersecting identities.
• Assist with the distribution of LEAD emergency funding to help address students' financial concerns
• Coordinate the distribution of LEAD Scholarship funds for study abroad
• Help students access a network of support that includes on and off campus resources, ensuring effective advocacy, referral and collaboration with such units as Counseling and Psychological Services, Office of Student Life, Office of Multicultural Learning, Wellness Center, Office of Accessible Education, the Drahmann Center and Financial Aid.
• Uphold student welfare policies and practices in the LEAD Scholars Program that align with those of the university
• Remain abreast of research, current trends, practices and legal issues pertinent to the needs of first-generation college students.

• Coordinate outreach and recruitment of LEAD Level 2 students
• Meet with Level 2 students to orient then to LEAD and understand student's experiences and needs
• Coordinate enrollment of Level 2 students into LEAD to ensure LEAD enrollment in Work Day, on LEAD databases and other content management systems
• Coordinate a one-day retreat for Level 2 students to build community and orient them to LEAD programming and resources
• Provide advising support to Level 2 students as part of advocacy caseload.

• Coordinate wellness-related programming for LEAD Scholars individually and in collaboration with on and off-campus partners
• Coordinate programming for first-generation and limited-income students (FLI), both those that participate and do not participate in LEAD
• Develop content for passive wellness-related education via social media in partnership with Marketing and Program Coordinator
• Coordinate the annual LEAD Retreat in collaboration with Campus Ministry

• Collaborate with Associate Director of Student Advocacy on recruitment of new LEAD Scholars
• Assist with LEAD Week, new student intensive orientation
• Coordinate LEAD participation in SCU Orientation activities including Orientation Leader training, Orientation programming and student registration
• Coordinate early outreach information sessions during the summer for new students

• Engage regularly in LEAD programming and activities to build connections with students
• Support significant LEAD initiatives such as National First-generation College Celebration, LEAD Symposium, and LEAD Senior Celebration
• Participate in assessment and reporting as appropriate
• Collaborate with the Office of Student Life, Residence Life, Cowell Center, and other departments to support students as needed
• Serve on University-wide committees as a representative of the LEAD Scholars Program as appropriate to areas of responsibility
• Collaborate with marketing and program coordinator to update LEAD website

• Recommend initiatives and implement changes to improve quality and services.
• Identify and determine causes of problems; develop and present recommendations for improvement of established processes and practices.
• Maintain contact with students and other constituents, and solicit feedback for improved services.
• Maximize productivity through use of appropriate tools; planned training and performance initiatives.
• Research and develop resources that create timely and efficient workflow.
• Prepare progress reports; inform supervisor of project status; and deviation from goals.
• Ensure completeness, accuracy…