Sr Manager, Service Innovation

Job Description

Johnson & Johnson Med Tech is recruiting for a Senior Manager, Service Innovation. This role supports Service, R&D, and manufacturing teams to improve serviceability, performance and reliability of robotic medical platforms.

• Lead a team of Service Innovation members focusing on the realization of the Service Innovation project plan.
• Manage multi-disciplinary service innovation change projects and cross-functional project/study teams.
• Incorporate Design for Serviceability concepts in the product design process.
• Contribute to the Service business vision via inputs to the product roadmap.
• Develop and implement a comprehensive serviceability requirements strategy for hardware and software needs.
• Oversee continuous development of service documentation frameworks for upgrades and updates, aligning with industry standards.
• Lead recommendations for implementing innovative digital solutions and predictive maintenance tools.
• Continuously enhance the robotics platform and develop new service solutions with stakeholders.

• Education:
  
  Bachelor’s degree in mechanical, electrical or biomedical engineering with 15years experience, or Master’s degree with 10years experience.
• Experience in people leadership and delivering results.
• Experience in development environments and understanding product creation processes.
• Experience leading multi-functional management meetings and updates.
• Strong interpersonal, influence, and partnership skills.
• Experience in DfX, designing for Serviceability, lean methodologies.
• Preferred: R&D experience, software affinity, project management skills.
• Previous experience in medical devices industry and knowledge of ISO/FDA regulated environment.

Approximately 20% travel.

Salary Range: $157,000 - $271,400 (Bay Area Only).

Benefits include medical, dental, vision, life insurance, disabling insurance, group legal, retirement plan, 401(k), vacation, sick time, holiday pay, personal and family time, parental leave, condolence leave, caregiver leave, volunteer leave, and military spouse time.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local law.