Technical Service and Applications Leader

Responsibilities
1. Team Leadership & Capability Building

• Lead, coach, and develop a global/regional team of TS / Application Engineers.
• Define clear roles, responsibilities, and performance expectations aligned with business priorities.
• Build technical depth across key domains (e.g., TIMs, Heat Spreaders, Advanced packaging, ADAS, thermal management).
• Drive hiring, onboarding, and capability development to support growth platforms (AI datacenter, automotive).
• Foster a culture of engineer-to-engineer credibility, accountability, and structured problem solving.

• Ensure the team serves as the primary technical interface for key customers, maintaining high credibility at engineering and system levels.
• Oversee resolution of complex application, process, and reliability issues escalated from the field.
• Guide engagement in architecture definition, design reviews, and system-level discussions —not just reactive support.
• Align technical engagement strategy to prioritized accounts, programs, and projects.

• Establish standard playbooks for translating customer specs into testable material and application requirements.
• Supporting design-in and qualification processes.
• Delivering simulation, lab data, and reliability validation.
• Ensure consistent execution across all customer programs to reduce re-spins and late-stage requalification, improve speed to design freeze and qualification.
• Monitor and drive key KPIs (design wins, qualification cycle time, success rate).

• Act as the TS lead within the TS–Sales–BD triad, ensuring alignment on account priorities, program milestones, escalations and resource allocation.
• Translate technical progress into business outcomes (design wins, revenue pipeline).
• Provide structured feedback loops to R&D and Product Management on customer unmet needs, product gaps and roadmap inputs.

• Build and drive operating cadence: program reviews, escalation processes, knowledge sharing and best‑practice replication.
• Standardize tools, methodologies, and documentation across regions.
• Optimize resource allocation across customers, programs, geographies.
• Establish a Center of Excellence (CoE) mindset for TS capabilities.

• Represent the TS function in leadership forums and strategic discussions.
• Communicate technical insights effectively to both deep technical audiences and executive and commercial stakeholders.
• Mentor senior engineers into future technical or leadership roles.

• Bachelor’s degree in Electrical Engineering, Materials Science, Chemical Engineering, Physics, or related field.
• Advanced degree preferred.

• 10+ years in Technical Service / Application Engineering, Semiconductor process, packaging, or materials environments.
• Proven experience in leading technical teams and customer‑facing organizations.
• Strong exposure to OEMs, IDMs, Fabless, foundries, OSATs.
• Full lifecycle: architecture → design‑in → qualification → HVM.

• Deep understanding of semiconductor devices, materials, and process integration.
• Advanced packaging (2.5D/3D, chiplets, thermal management).
• Ability to connect system‑level requirements to material/process solutions.
• Strong analytical and root cause problem‑solving capability.

• Strong people leadership and coaching capability.
• Building high impact high performing teams.
• Ability to operate at both strategic and execution levels.
• Cross‑functional influence without direct authority.
• Excellent communication for technical and mixed audiences.

• Willingness to travel (~20–40%) to customer sites and internal locations.
• Hybrid model depending on customer proximity and lab access needs.

The annual base salary range for this position is $170,. This salary information serves as a general guideline. Solstice considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience,…