Solutions Engineer

Who We Are

It’s pretty exciting, to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today’s dynamic digital transformation.

As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world’s most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone.

The Solutions Engineer will be the primary technical resource for the sales teams and the sales resource for the operations teams. The Solutions Engineer will determine customer requirements during the evaluation stage of the sales process and will provide technical solutions. This role will answer both business and technical questions from customers while demonstrating the benefits of products and services. This role is the direct interface with internal teams in order to assemble and present technical, contractual, and service order information to our customers.

• Design complex hosting solutions and corresponding services, working with sales personnel in response to customer needs with minimal supervision.
• Present advanced technical concepts in a clear manner to customers through demonstrations, technical review, and design/proposal presentations.
• Effectively communicate requirements to technical and non-technical audiences.
• Collaborate with operational staff as it relates to initiatives that affect the Solutions Engineering Team.
• Respond to functional and technical elements of RFPs.

• Bachelor's degree or equivalent professional experience.
• Four or more years of experience in Sales Engineering, preferably focused on managed services and custom designed solutions or applicable customer facing experience.
• Two or more years of experience working in data center infrastructure (space, power, connectivity) or equivalent experience.

• Three or more years of experience with enterprise and hyperscale colocation design to include power, cooling and networking.

• Strong desire and self-motivated to learn and expand knowledge of technical and interpersonal skills.
• Able to demonstrate strong analytical capabilities and technical knowledge by providing innovative yet supportable solutions.
• Excellent written and presentation communication skills with the capacity to articulate complex technical topics to varying customer audiences (administrators to executives).
• Ability to work independently and as part of a team.
• Ability to work under pressure with tight deadlines; ability to work on multiple projects simultaneously.

• QRest Sabbatical
• Employee Stock Purchase
• QTS scholarship for dependents
• Eagle Club award trip eligibility
• Paid volunteer days
• Tuition assistance, parental leave and military leave assistance
• Roth and Traditional 401(k) matching contributions with immediate vesting
• Generous PTO, Paid Volunteer Days Plus Floating Holidays
• Stock Purchase Plan (SPP)
• 11 paid Holidays Annually / Holiday compensation when worked
• Pet and Legal Insurance
• Q-Anniversary Service Award Program
• Parental Leave for primary and secondary caregivers
• Military Benefits Package
• QTS Charitable Matching Gift Program
• QTS Scholarship for Employee Dependents
• QTS Crisis Fund
• Wellness Program
• Tuition Reimbursement Program

This position is Bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family &…