R&D Product Support Engineer

R&D Product Support Engineer

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Robotics & Digital Solutions is part of Ethicon, Inc. of Johnson & Johnson Family of Companies is recruiting for a R&D Product Support Engineer, located in Santa Clara, CA.

Robotics & Digital Solutions is part of Ethicon, Inc., a global leader in surgery with products and solutions found in almost every operating room around the world. Ethicon has made significant contributions to surgery for more than 100 years from creating the first sutures, to revolutionizing surgery with minimally invasive procedures. Our continuing dedication to Shape the Future of Surgery is built on our commitment to help address the world's most pressing health care issues and improve and save more lives.

Through Ethicon's surgical technologies and solutions including robotics, digital solutions, sutures, staplers, energy devices, trocars and hemostats and our commitment to treat serious medical conditions like obesity and cancer worldwide, we deliver innovation to make a life-changing impact.

• Manage in-house robotic endoscopy systems for R&D activities.
• Troubleshoot and resolve mechanical, electrical or electromechanical equipment issues used in development and testing.
• Create and maintain documentation for system configuration traceability
• Ensure alignment between released documentation and as-built configurations including software and firmware versioning.

• Support verification activities, including formal testing, dry running, and feasibility.
• Support testing for investigations/root cause analysis.
• Configure test fixtures, sensors, and instrumentation (e.g., load cells, pressure sensors).
• Ensure compliance with laboratory, safety, and medical device regulatory standards during testing activities.

Education

• Minimum of an Associates degree is required; focused degree in Mechanical Engineering Technology, Manufacturing Technology, Electrical Engineering Technology or related field preferred.

Required

• A minimum of two (2) years of relevant professional work experience
• Experience with technical work in mechanical, electromechanical, or medical device environments.
• Ability to understand and follow assembly instructions.
• Experience supporting engineering tests and documenting results.

Preferred

• Experience in the medical device, biotech, or regulated hardware industry.
• Familiarity with ISO 13485, FDA QSR, or similar quality regulations.
• Basic experience with data acquisition systems or instrumentation.
• Solid understanding of calibration practices and traceability standards.

Other:

• May require up to 10% domestic and/or international travel to other sites and locations

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via

Required Skills:

Preferred

Skills:

Analytical Reasoning, Auto-CAD Design, Business Case Modeling, Coaching, Design Thinking, Mechanical Engineering, Problem Solving, Process Oriented, Product Reliability, Project Management Methodology (PMM), Project Support, Quality Control…