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Failure Analysis Engineer
Job in
Santa Clara, Santa Clara County, California, 95050, USA
Listed on 2026-08-05
Listing for:
Rootshell Inc
Full Time
position Listed on 2026-08-05
Job specializations:
-
Engineering
Quality Engineering -
Quality Assurance - QA/QC
Quality Engineering
Job Description & How to Apply Below
Failure Analysis Engineer
Drive returned product Failure Analysis, characterizing failures, and escalating issues and trends to the Hardware Quality Engineering team
Resolve escalated RMA's by determining the hardware root cause of the failure issue.
Track and report on RMA failure trends by product and cause to the Tech Op's team.
Track the progress of all in-progress RMA's requiring FA and prioritizing accordingly.
Monitor process and product corrective actions to ensure changes were in fact effective in improving the product.
Maintain accurate data entry into SAP and Salesforce database tools.
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