Field Process Engineer

Bachelor- / Master- / Diplom-Arbeiten, befristet
Field Process Engineer, MOCVD

Open to candidates nationwide (USA). Preferred locations include:

• Santa Clara, CA
• Greensboro, NC
• Sherman, TX
• Houston, TX
• USA General (Preference near major airport)- role requires >75% traveling requirement

About AIXTRON

AIXTRON SE is a leading equipment manufacturer for the semiconductor industry and the market leader in complex deposition processes for compound semiconductors. Founded in 1983, the company has grown into a global technology leader publicly traded on the German stock exchange.

AIXTRON Inc., serves as our North American sales and service hub. Our team of sales managers, field service and process engineers, and logistics specialists provides customers across North America with high-level technical support, training, and guidance on system operation, maintenance, and optimization. We collaborate closely with major tier-1 industrial customers who use our systems for high‑volume production and help advance this technology as our partners.

Growing markets

Power electronics (GaN, SiC), opto-electronics (GaAs, InP), and micro‑LEDs (GaN, GaAs) are expanding rapidly, and we expect strong continued growth in these segments. Customer service is essential to support this momentum.

Vacancies

AIXTRON Inc. is seeking experienced Field Process Engineers to work with customers on qualifying and sustaining state‑of‑the-art (MO)
CVD systems in R&D and high-volume manufacturing. If you value a medium sized‑ company culture with fast decision cycles, along with the diverse, complex challenges typical of a larger organization, we offer the ideal environment.

Job Description:

In the role of “field process engineer”, you are responsible for the process qualification and technical acceptance of our (MO)
CVD semiconductor equipment at our customer’s sites. You will also serve as a liaison between customers and all components of the company throughout the acceptance process. After technical acceptance of the semiconductor equipment, the Field Process Engineer offers support in the process optimization and maintenance of the equipment as well as the customer training on semiconductor equipment and process related topics.

Finally, the position is responsible for maintaining a high level of customer satisfaction while representing the interests of the company.

Responsibilities:

• Implement equipment (semiconductor) process recipes and process parameters according to customer specifications
• Provide sustainable process support at selected key and strategic customers
• Coordinate customer sample evaluations on various AIXTRON equipment located at customer sites and/or application labs
• Define and describe equipment process performance specifications for customer applications by evaluating customer process methods, facilities, materials, patterns, measurement equipment and procedures.
• Provide support for sales department including demonstrations and information on technical and design issues
• Assists with the installation, technical system check, and commissioning of equipment (if necessary, worldwide)
• Communicate with customers in order to analyze specific needs and requirements within the after sales operations
• Take part in providing customers with a 24 by 7 service support coverage
• Reporting and documentation of failures, design issues, etc. and follow up on solution findings and validation
• Analysis of problems resulting from customer requests
• Documentation of customer contacts, project related files, technical and process information/solutions, etc
• Provide information on process improvements to headquarters
• Ensure the proper function/condition of all personal tools and safety equipment
• Remain current with technology, training, and new components installed in equipment
• Work includes exposure to hazardous chemicals; handling of hazardous chemicals must be performed according to safety procedures. Errors may result in an accident, causing serious injury or death to Employee or others
• Train less experienced employees and customer representatives on equipment operation and maintenance
• Other duties as assigned.

Physical Demands:

• Frequent standing; occasional bending and…