Employee Relations Business Partner

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values:
Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

As an Employee Relations Partner, you will be an integral part of the People team community, part of a team of ER professionals who specialize in preventing and resolving workplace issues that interfere with our positive workplace environment and culture. We are dedicated to providing a workplace that is safe, respectful, and empowers every employee to achieve their personal best.

In this role, you will use your experience and knowledge of applicable policies, regulations, and industry best practices to establish and follow appropriate protocol for employee relations issues and investigations within the Americas region. You will also have the opportunity to develop and deliver enablement to help create a workplace free from behavioral issues and distractions.

We are looking for an experienced and innovative HR/ER professional with a passion for coaching employees and managers. You should be comfortable working with all levels of employee, and have a knack for reading situations and finding creative solutions to people-related challenges.

• Provide strategic guidance to leaders and PBPs on sensitive employee relations matters including performance management, involuntary exits, interpersonal conflicts, leaves, and accommodations. Tailor strategy to the complexity, risk and sensitivity of the case.

• Drive restructuring initiatives in collaboration with stakeholders, ensuring effective communication, mitigated risk, and comprehensive support for leaders and employees throughout the process.

• Conduct investigations into complex and nuanced employment matters. Partner with PBPs, Legal and other parties to adhere to investigative best practices, reaching the optimal outcomes for our organization and employees.

• Use HR analytics and data to identify trends, diagnose issues and make data-driven recommendations to the leadership team and People team colleagues.

• Balance strategic thinking with technical expertise, compassion, and a commitment to acting with integrity.

• Act as an advocate for equitable and fair treatment; ensure our practices continue to align to our company’s core values:
  Disrupt. Execute. Inclusion. Collaboration. Integrity.

• 5 plus years of employee relations experience gained in either a PBP or ER role, or equivalent experience as an employment attorney practicing employment law.

• Extensive practical experience advising on a wide range of sensitive and complex employee relations issues, including performance management, involuntary exits, interpersonal conflicts, investigations, and leaves/accommodations.

• Demonstrated experience executing on change management programs and restructures, with the ability to balance the efficient project-management of complex processes with empathy and care.

• Track record of effectively coaching leaders to action in sensitive or ambiguous situations, and the…