Senior IT Program Management

We are seeking a Senior IT Program Manager with experience in SAP GTS implementation or migration to lead a complex, cross-functional project.

The role is responsible for end-to-end program management, including scoping, planning, execution, stakeholder engagement, risk mitigation, and governance.

The ideal candidate is a self-starter with strong organizational and communication skills who can effectively work with executive leadership and technical teams to ensure project success within a matrix organization.

Key Responsibilities

• Manage SAP GTS migration projects from initiation to delivery, including schedule and budget control.
• Define project charter and governance structure, prepare detailed plans, and monitor execution.
• Conduct scoping, planning, and design workshops with business and cross-functional teams.
• Coordinate cross-functional activities, ensuring on-time delivery within budget constraints.
• Engage and update executive leadership throughout the project lifecycle.
• Lead scope management, change control, and stakeholder expectation management.
• Drive the planning and implementation of risk mitigation strategies and contingency plans.
• Adopt software delivery methodologies and instill customer confidence through structured governance.
• Monitor and report metrics such as schedule, cost, quality, team performance, and customer satisfaction.
• Provide leadership, mentoring, and conflict resolution across a high-performing project team.
• Ensure project documentation, QA processes, and compliance audits are conducted thoroughly.
• Support system integration, testing, and defect management including triage and prioritization.
• Enable configuration management, reusable artifacts adoption, and continuous improvement.
• Interface with various functional teams to align on requirements, design, and execution.
• Support profitability tracking, estimation, pricing models, and account management processes.
• Promote knowledge sharing and organizational learning within and across projects.

• 8–10 years of experience managing SAP implementation or upgrade projects, including at least 2–3 full lifecycle implementations.
• Proven experience in SAP GTS migration or implementation.
• Bachelor's degree required; PMP certification or equivalent preferred.
• Strong experience with PMI or other structured project methodologies in SAP environments.
• Ability to independently manage all project phases: scoping, design, build, test, and production cutover.
• Excellent communication and presentation skills to articulate project updates and action plans.
• Familiarity with Global Trade, Sales, and Logistics processes.
• Strong command of English, both verbal and written.
• Demonstrated leadership, problem-solving, and stakeholder management capabilities.
• Experience in risk management, resource planning, metrics tracking, and profitability analysis.

• Exposure to pricing models (e.g., FP, value-based), licensing strategies, and contract drafting.
• Experience in guiding project teams in agile, hybrid, or waterfall environments.
• Familiarity with quality assurance frameworks and governance compliance models.
• Strong understanding of configuration management, defect analysis, and root cause identification.
• Ability to contribute to solution structuring and present value propositions to stakeholders.
• Hands-on experience with domain-specific solutions and competitive market sensing.
• Previous experience participating in knowledge management and team development initiatives.

• Project Management Professional (PMP) certification (preferred)