L3 AVT Tech

Job Details

Job P

Customer:
Compu Com

Position: L3 AVT Tech

Location:

Santa Clara CA 95054

Pay Rate: $22.00

Hours:

M-F 8-5

Duration: 02/09/2026 to 04/09/2026 - CONTRACT-TO-HIRE

You will work in a corporate environment onsite with one of our largest and most well-known customers. This role supports the Video Collaboration group by providing high-level Audio/Visual (AV) troubleshooting, maintenance, and customer support.

• Quickly troubleshoot AV systems with minimal reliance on BKMs
• Engage external vendors for RMA replacements and out-of-scope maintenance
• Use creative problem‑solving to restore functionality in hard-down conference rooms
• Build and maintain IPL GC3 files (adding/removing drivers)
• Update Extron and AMX firmware as part of preventative maintenance
• Demonstrate in-depth knowledge of monitors, projectors, and video conferencing system functionality
• Manage and complete quarterly preventative maintenance projects
• Create and resolve break/fix tickets by monitoring client ticketing systems
• Respond to customer meeting support requests
• Escalate major break/fix issues and workarounds to the VC Lead Technician
• Manage site inventory and spares using the designated database
• Serve as point of contact for Level 2 technicians
• Partner with VC Lead for project deployments, floor renovations, and escalations

You will regularly interact with clients in person, via phone, email, and IM. This dynamic role involves cross‑training to backfill peer team members and participating in ongoing hands‑on training to expand your technical capabilities.

• 3+ years of audio/visual experience preferred
• Strong understanding of live sound signal flow

Pay Rate - $22.00

Please send resume to  OR  OR