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Technical Support IT Consultant

Customer Success Engineer - Network Security & NGFW

Job in Santa Clara, Santa Clara County, California, 95053, USA
Listing for: netPolarity, Inc. (Saicon Consultants, Inc.)
Full Time position
Listed on 2026-03-06
Job specializations:
  • IT/Tech
    Technical Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology solutions provider is looking for a Customer Success Engineer to enhance customer outcomes with their products. The ideal candidate will have 5 years of network security experience, working knowledge of Palo Alto Networks NGFW, and strong advisory skills. Responsibilities include providing technical expertise, managing customer escalations, and influencing the product roadmap. This role promotes collaboration within a matrixed team and emphasizes proactive customer engagement.
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