Senior Network Test & Automation Engineer; L2–L3 Support

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award‑winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry‑first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

• Join a leading provider of IP protocol testing solutions and support customers using Keysight Network Test Solutions across the Americas.
• Collaborate closely with customers’ QA teams and internal engineering to solve complex networking and automation challenges spanning OSI Layers 2–3.
• Strong coordination with offshore teams, excellent organization and attention to detail, and the ability to work independently with minimal supervision.
• Provide post‑sales phone, email, and occasional onsite support for Keysight Network Test Solutions customers in the Americas.
• Assist customers with operation and configuration of Keysight hardware/software and automated test execution, with emphasis on Layer 2–3 products.
• Accurately log, track, and maintain customer service requests.
• Meet customer satisfaction targets and support metrics/SLAs.
• Work effectively with worldwide support and engineering teams.
• Deliver training for colleagues and sales teams as needed.

You’ll join a highly specialized team of ~20 technical and application support engineers primarily based in the United States, with expertise across Layer 1–7, including hardware, routing & switching, virtualization, and data network testing/monitoring.

• S. or M.S. in Computer Science, Information Technology, or similar engineering fields.
• Prior customer support experience.
• Strong hands‑on experience with Layer 2–3 protocols and troubleshooting in customer‑facing environments.
• 8–12 years of related experience in automation and network testing.
• Excellent English communication skills (written and verbal).
• Automation/programming skills (TCL, C, Python, REST, Robot Framework) and eagerness to learn new APIs.
• Linux CLI debugging experience (permissions, file system, logging, networking).

• Network certification (CCNP/CCIE or equivalent).
• Experience deploying and troubleshooting virtualized environments (VMware, AWS, Azure, Open Stack, KVM).
• Knowledge of clustering/containers (Docker, Kubernetes, Docker Compose).
• Experience with community tools such as Open Ixia, OTGen CLI, Snappi/GoSnappi, sonic‑mgmt, or similar Git Hub‑based tooling.
• Understanding of Open Traffic Generator concepts and API models.
• Experience designing and maintaining Python‑based test automation using Robot Framework or other modern automation infrastructure.
• Good understanding of version control systems (Git).

California pay range: MIN $, MIDPOINT $ – MAX $.

Note:

For other locations, pay ranges will vary by region.

This role is eligible for our Keysight Results Bonus Program.

• Medical, dental and vision
• Health Savings Account
• Health Care and Dependent Care Flexible Spending Accounts
• Life, Accident, Disability insurance
• Business Travel Accident and Business Travel Health
• 401(k) Plan
• Flexible Time Off, Paid Holidays
• Paid Family Leave
• Discounts, Perks
• Tuition Reimbursement
• Adoption Assistance
• Employee Stock Purchase Plan (ESPP)

Keysight is an Equal Opportunity Employer.