Network Systems Technician

Thanks for your interest in Oklo! We are searching for aNetwork Systems Technician to join our team.

Position Description

Oklo, Inc. is seeking a skilled and hands-on Network Systems Technician to support and maintain the company's network infrastructure, endpoint connectivity, and on-site IT systems. This role is focused on ensuring reliable, secure, and high-performing network and systems operations across Oklo's offices, labs, and collaboration spaces.

The Network Systems Technician will work closely with the IT/Cyber team to support daily operations, troubleshoot network and system issues, and assist with infrastructure upgrades in a fast-paced, mission-driven environment. This position is ideal for someone who enjoys being close to the hardware, solving real-world connectivity problems, and providing excellent technical support to users.

This is an on-site position in Santa Clara, CA.

Specific responsibilities may include:
Network & Connectivity Support

• Support and maintain wired and wireless network infrastructure, including switches, access points, firewalls, and cabling
• Troubleshoot network connectivity issues across user endpoints, conference rooms, labs, and office environments
• Assist with network configuration tasks such as VLANs, DNS, DHCP, and IP addressing
• Support VPN and secure remote access solutions in coordination with the IT/Cyber team

Systems & Endpoint Support

• Provide hands-on support for user endpoints running macOS, Ubuntu/Linux, and Windows
• Assist with provisioning, setup, and maintenance of endpoint devices and peripherals
• Support basic server and virtualization environments (e.g., VMware) as needed
• Manage user access and device connectivity using tools such as Jump Cloud, Jamf, Intune, or equivalent platforms

A/V and On-Site Technology Support

• Support audio/visual systems in conference rooms and collaboration spaces, including setup, testing, and troubleshooting
• Ensure reliable network and system connectivity for meetings, presentations, and company events
• Coordinate with on-site staff to support day-to-day IT and A/V needs

Security & Compliance Support

• Implement and follow IT and network security best practices, including patching, secure configurations, and access controls
• Assist with enforcing data protection and export-controlled data handling requirements (e.g., 10 CFR Part 810)
• Support backup, recovery, and basic monitoring solutions for network-connected systems

Collaboration & Continuous Improvement

• Work closely with the IT/Cyber team to support infrastructure improvements and new technology deployments
• Assist with network and systems upgrades, refreshes, and expansions
• Document network diagrams, configurations, procedures, and troubleshooting steps
• Identify recurring issues and propose practical improvements to enhance reliability and user experience

Minimum Qualifications:

• 2+ years of experience in a Network Technician, IT Support, Systems Technician, or similar role
• Networking or IT certifications such as CompTIA Network+, A+, Security+, CCNA or equivalent
• Hands-on experience supporting network infrastructure and endpoint connectivity
• Working knowledge of macOS, Linux (Ubuntu), and Windows operating systems
• Experience supporting A/V systems and on-site IT environments
• Must be considered a "U.S. Person" under 8 U.S.C. 1324b(a)(3)
• Must be local to Santa Clara, CA and able to provide on-site support

Bonus Qualifications:

• Experience with VMware or basic virtualization concepts
• Familiarity with regulatory or compliance-driven environments (e.g., NIST, DOE, export controls)
• Experience using scripting or automation tools to streamline IT or network operations

Competencies

We are looking for a Network Systems Technician who:

• Has strong troubleshooting skills across networking, endpoints, and on-site systems
• Understands networking fundamentals such as DNS, DHCP, VLANs, routing, and switching
• Is comfortable working with macOS, Linux (Ubuntu), and Windows systems
• Has experience with enterprise IT and networking tools (e.g., Jump Cloud, Meraki, Palo Alto, or similar)
• Is hands-on, detail-oriented, and comfortable working directly with hardware and users
• Communicates technical information clearly and effectively…