Director Salesforce Technical Services

Position: Director Salesforce for Technical Services
We are seeking a Salesforce Director Solutions & Solution Sales who combines deep Salesforce technical expertise with strong consultative selling and executive engagement skills. This role is ideal for a leader who can shape, sell, and oversee enterprise Salesforce transformation programs, Clients, and Delivery teams.

The successful candidate will act as a trusted Salesforce advisor to C suite and senior business leaders, leading solution strategy, pre sales engagements, and value based conversations, while also providing technical governance and oversight across programs.

Key Responsibilities:

Manage Sales Funnel

• Generate proactive demand through solution led selling and other instruments

• Customer Liaison through Thought leadership led CXO engagement

• Own and manage Salesforce focused deals

• Identify new opportunities and work collaboratively across diverse global teams towards successful deal closure

Solution led Selling

• Leverage domain expertise to identify problems to solve across the Communications and Media Value chain

• Leverage technical expertise to identify solutions

• Be able to demonstrate solutions

Influence Partner Engagement

• Work with Salesforce on joint Sales pursuits, solution developments and marketing activities

Solution Selling & Pre Sales Leadership

• Lead end to end Salesforce solution selling efforts, including discovery, solution envisioning, value articulation, and deal shaping.

• Partner with Account Leadership to support qualified pipeline, proposals, RFPs, and executive presentations.

• Translate client business challenges into compelling Salesforce-led business solutions, clearly articulating ROI, transformation roadmaps, and success metrics.

• Serve as the primary Salesforce solution spokesperson in client workshops, executive briefings, and pre sales forums.

Solution Architecture & Technical Leadership

• Provide hands on leadership in designing enterprise scale Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and relevant industry solutions.

• Guide architecture decisions covering Apex, Lightning Web Components (LWC), Flows, security models, integrations (REST/SOAP, middleware), data migration, and release management.

• Ensure solutions are scalable, secure, and aligned to business outcomes not just technical implementation.

Qualifications:

• Overall, 15-20 Years of IT Experience

• 5+ Years of experience in Salesforce Implementation Project

• Excellent understanding of Technology companies, Semiconductor, Professional Services & Manufacturing Industry CRM journeys

• 2+ years in CX Cons ulting working with Customers identifying and solving business problems

• At least 2 Large transformation experience in Hi-Tech or Manufacturing program involving multiple clouds within last 5 years with in-depth understanding of Industry domain and Trends.

• Knowledge of CPQ is needed. Commerce or Field service is a plus

• Ability to manage diverse team and project stake holders (Customer & TCS management, Salesforce)

• Ability to create new business opportunities across multiple industry domains

• Experience in working with team based in multiple time zones

• Bring in thought leadership and win deals through advisory engagements

• Innovation & Growth Mindset

TCS Employee Benefits

Summary:

• Discretionary Annual Incentive.

• Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

• Family Support:
Maternal & Parental Leaves.

• Insurance Options:
Auto & Home Insurance, Identity Theft Protection.

• Convenience & Professional Growth:
Commuter Benefits & Certification & Training Reimbursement.

• Time Off:
Vacation, Time Off, Sick Leave & Holidays.

• Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $147,000-$203,200 a year

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