Director, Customer Platform Engineering

At AMD, our mission is to build great products that accelerate next‑generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture.

We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond.
Together, we advance your career.

At AMD, we push the boundaries of innovation to solve the world’s most important challenges. As the Director of Customer Platform Engineering within the Compute & Enterprise AI Solutions (CEAIS) Customer Engineering organization, you will lead a horizontal engineering organization responsible for enabling successful deployment, adoption, optimization, and lifecycle support of AMD compute and AI solutions across Enterprise, Enterprise AI, Cloud, Sovereign AI, and HPC customers.

This highly visible leadership role oversees Platform Application Engineering (PAE), BIOS Application Engineering (BAE), Security Engineering, and Technical Collateral & Enablement teams. Working closely with customers and AMD engineering organizations, you will drive customer deployment success, accelerate adoption of AMD technologies, and ensure customer requirements and deployment experiences influence future products, platforms, and solutions.

The ideal candidate is a strong technical and organizational leader with deep experience in datacenter platforms, AI infrastructure, BIOS and firmware technologies, system integration, security, and large‑scale compute environments. You have a proven track record of building and leading high‑performing engineering organizations while successfully supporting strategic customers and complex technical engagements.

You are equally comfortable engaging with customer executives, architects, and engineering teams while partnering with AMD Product Management, Engineering, Architecture, Sales, and Customer Engineering leaders. You possess a customer‑first mindset, strong technical credibility, and the ability to drive alignment, execution, and customer success across multiple teams and disciplines.

• Lead and scale a horizontal Customer Platform Engineering organization spanning Platform Application Engineering (PAE), BIOS Application Engineering (BAE), Security Engineering, and Technical Collateral & Enablement teams.
• Drive customer deployment success, platform adoption, platform readiness, and operational enablement for AMD compute and AI solutions across Enterprise, Enterprise AI, Cloud, Sovereign AI, and HPC customer segments.
• Serve as a trusted technical advisor and executive escalation point for AMD’s strategic customers, building strong relationships with customer executives, architects, platform engineering teams, and operational leaders.
• Provide technical leadership for customer deployments and drive resolution of complex platform architecture, BIOS/firmware, software, performance, security, networking, storage, and system integration challenges.
• Partner closely with Customer Engineering leaders, Product Management, Engineering, Architecture, Sales, and FAE organizations to align customer requirements with AMD technologies and deployment strategies.
• Act as the voice of the customer within AMD, ensuring customer requirements, deployment experiences, and operational insights influence future product, platform, software, and firmware roadmaps.
• Drive the development of deployment best practices, reference architectures, technical collateral, and enablement content that accelerate customer adoption and time‑to‑value.
• Mentor and develop managers and senior engineers, building organizational capability and a high‑performance, customer‑focused culture.
• Drive operational excellence through structured rhythms, metrics, and continuous improvement focused on customer success and…