Principal Site Reliability Engineer; AIOps

Job Summary

Palo Alto Networks runs a large hybrid infrastructure and is one of the largest GCP customers. As a Site Reliability Engineer, you will be part of a team supporting the services running on this infrastructure. This includes automation, architecture, performance, metrics, troubleshooting, security, and reliability.

The technology stack includes Kubernetes, Docker, GCP, AWS, Ansible, Terraform, Vault, Gitlab, Spinnaker, Tensorflow, Datadog, Elasticsearch, Kafka, Hadoop, MySQL, Percona, MongoDB, Python, and Go. You are expected to learn the tools and technologies necessary for this role.

• Contribute to the success of SRE and Dev Ops
• Develop expertise in new technologies
• Work with developers, researchers, data scientists, and security experts
• Design, build and operate reliable, secure cloud infrastructure
• Ensure applications are production‑ready, scalable, and reliable
• Develop tools and automation frameworks
• Automate robust deployment of services
• Orchestrate end‑to‑end monitoring and alerting
• Participate in on‑call rotation with SRE and Dev teams
• Lead root cause analysis of critical business and production issues
• Mentor and champion SRE culture
• Participate in design reviews

• BS or MS in Computer Science, related field, or equivalent professional experience
• Expertise in configuration management with Ansible, Terraform, or Helm
• Experience in Production Engineering, Dev Ops, or Site Reliability
• Expertise in private or public cloud environments
• Strong Linux administration, internals, and network troubleshooting skills
• Proficiency with Python, Golang, and shell scripting for automation
• Familiarity with CI/CD pipelines;
  Git Lab and Git Hub experience preferred
• Ability to diagnose and troubleshoot complex distributed systems handling high‑volume transactions
• Excellent written and verbal communication; ability to collaborate and rally support
• Self‑disciplined, self‑managed, self‑motivated with strong sense of ownership, urgency, and drive
• Passion for infrastructure and monitoring as code
• Quick to understand and dissect new technology stacks

The compensation offered for this position will depend on qualifications, experience, and work location. The starting base salary for non‑sales roles is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus.
$ – $ per year.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. For assistance or accommodation due to a disability or special need, please contact accomm

Palo Alto Networks is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.