ServiceNow UI Builder Lead
Job in
Santa Clara, Santa Clara County, California, 95053, USA
Listed on 2026-06-27
Listing for:
Compunnel, Inc.
Full Time
position Listed on 2026-06-27
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
We are seeking a Service Now UI Builder Lead with strong expertise in designing, developing, and implementing modern user interfaces using Service Now UI Builder. The ideal candidate will have extensive experience with Service Now development, scripting, Service Portal, and platform integrations while leading UI development initiatives and delivering scalable enterprise solutions.
Key Responsibilities- Design, develop, and implement user interfaces using Service Now UI Builder.
- Develop and maintain Service Now applications using Script Includes and platform scripting.
- Customize and enhance Service Portal components to improve user experience.
- Configure and implement Flow Designer workflows and Integration Hub integrations.
- Develop and maintain Service Catalog items, workflows, and related components.
- Configure and manage Access Control Lists (ACLs) to ensure platform security.
- Collaborate with business stakeholders to gather requirements and deliver scalable Service Now solutions.
- Troubleshoot and resolve application issues while optimizing platform performance.
- Participate in code reviews, testing, deployment, and documentation activities.
- Support platform enhancements and continuous improvement initiatives.
- 5+ years of hands‑on Service Now development experience.
- Strong expertise with Service Now UI Builder.
- Experience developing Script Includes and Service Portal solutions.
- Experience with HTML, CSS, AngularJS, or React.
- Experience configuring Flow Designer and Integration Hub.
- Experience implementing Access Control Lists (ACLs).
- Experience developing and maintaining Service Catalog solutions.
- Strong analytical, troubleshooting, and problem‑solving skills.
- Excellent communication and collaboration skills.
- Experience with Customer Service Management (CSM).
- Experience with Now Assist (Generative AI) and Agentic AI capabilities.
- Experience developing enterprise Service Now solutions using modern UI frameworks.
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