Global Partner Leader, Deloitte

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - Service Now stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

** About the Role*
* This  
** senior leadership position
** is a high-profile, growth opportunity for a highly  
** driven individual
** with strong  
** sales, communication, and organizational skills** . You'll be central to shaping the Deloitte partnership and growing your career within a rapidly expanding company.

The GPL will lead executive alignment, global business plans, and sales to drive and generate new business via the  **"sell-to," "sell with," and "sell through" motions** . This involves industry alignment, offerings and solutions strategy, and field-based sales activities with Deloitte and the Service Now ecosystem. You'll ensure successful execution of operational and revenue targets. This role requires  
** leading a world-class team of global-regional members
** and direct engagement with the partner's sales and alliance leadership to achieve ambitious revenue growth and deliver superior customer experiences.

** Primary Responsibilities*
* +  
** Joint Business Planning:
** Create joint business plans, including launch planning, enablement, and co-marketing plans.

+  
** Global Strategy & Leadership:
** Be an effective  
** global leader
** representing Service Now, driving strategic planning, and leading all aspects of global partnership strategy, rigor, and execution.

+  
** Key Advocate:
** Act as the  
** key advocate
** to promote the partnership internally to functions such as  
** Field Sales, Products, Customer Success, Marketing, and C-level leaders** .

+  
** Joint Business Development:
** Build a global, strategic, multi-year joint business plan with partners, focusing on  
** Go-to-market & Co-Delivery
** with joint resources and hyperscalers to accelerate NOW-Partner clients' Digital Transformation journey.

+  
** Engagement & Enablement:
** Enable and establish World Class joint engagement for joint NOW-Deloitte offerings with other key markets. Drive partnership operational rigor and business review governance with Service Now and  
** Deloitte leaders, business stakeholders, and influencers** .

+  
** Revenue Growth:
** Responsible for joint selling, partner management, and regional governance to enable and accelerate growth against prioritized GPC NNACV (New/Net Annual Contract Value) via 'Sourced' & 'Influenced' revenue targets. Lead the cross-functional alignment with field sales, solution sales specialists, pre-sales, and customer outcome services teams to drive accelerated pipeline expansion and growth on NOW's platform.

+  
** Deal Strategy:
** Lead effective "deal level" collaboration between Service Now sales teams and Deloitte teams at new and existing customers to drive new logos and NNACV 'Sourced-Influence' revenue.

+  
** Solutions & IP:
** Work strategically to identify new industry-specific  **'use cases and solutions'** .

+  
** Governance & Oversight:
** Develop world-class business governance & executive sponsorship with targeted partners to include committed targets & shared metrics.

+  
** Executive Alignment:
** Develop aligned approaches and resolutions at Executive levels.

+  
** Experience (Highly Preferred):
** Established operational relationships across lines of business. At least  
** 15 years of prior experience working with large Global System Integration/Outsourcing firms and/or Audit & Advisory firms
** representing a  
** SaaS or technology company preferred** .

+  
** Track Record:
** Proven record of consistent  
** quota attainment & over-achievement** .

+  
** Strategic Acumen:
** Strong strategic thinking, including analytical and financial planning skills, to meet and exceed quotas and…