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AI-Driven Salesforce Solutions Analyst

Job in Santa Clara, Santa Clara County, California, 95053, USA
Listing for: Palo Alto Networks, Inc.
Full Time position
Listed on 2026-06-29
Job specializations:
  • IT/Tech
    AI Engineer (Applied/Software), Data Analyst, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 126000 - 205500 USD Yearly USD 126000.00 205500.00 YEAR
Job Description & How to Apply Below

Palo Alto Networks, Inc. in Santa Clara, California is seeking an IT Business Analyst to transform Customer Support operations through AI. You will partner with Product Managers to implement an AI-powered framework optimizing support workflows and driving efficiencies.

The role requires 10+ years of experience in business analysis, with a strong background in Salesforce Service Cloud and AI/ML concepts. Candidates should possess exceptional communication skills and proficiency in Agile methodologies.

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