Director Salesforce Technical Services

Job Description

TCS's Enterprise Solutions Unit is one of its biggest service practices and is focusing on augmenting high caliber leadership for its Salesforce Practice primarily in the BFSI, Technical Services, Consumer Businesses and other verticals. We are partnering with the C-Suite to work with them towards their large transformation agendas and help them achieve superior outcomes while leveraging technology.

Manage Sales Funnel

Generate proactive demand through solution led selling and other instruments

Customer Liaison through Thought leadership led CXO engagement

Own and manage Salesforce focused deals

Identify new opportunities and work collaboratively across diverse global teams towards successful deal closure

Solution led Selling

Leverage domain expertise to identify problems to solve across the Communications and Media Value chain

Leverage technical expertise to identify solutions

Be able to demonstrate solutions

Influence Partner Engagement

Work with Salesforce on joint Sales pursuits, solution developments and marketing activities

Qualifications:

" Overall, 15-20 Years of IT Experience

" 5+ Years of experience in Salesforce Implementation Project

" Excellent understanding of Technology companies, Semiconductor, Professional Services & Manufacturing Industry CRM journeys

" 2+ years in CX Consulting working with Customers identifying and solving business problems

" At least 2 Large transformation experience in Hi-Tech or Manufacturing program involving multiple clouds within last 5 years with in-depth understanding of Industry domain and Trends.

" Knowledge of CPQ is needed. Commerce or Field service is a plus

" Ability to manage diverse team and project stake holders (Customer & TCS management, Salesforce)

" Ability to create new business opportunities across multiple industry domains

" Experience in working with team based in multiple time zones

" Bring in thought leadership and win deals through advisory engagements

" Innovation & Growth Mindset

TCS Employee Benefits

Summary:

" Discretionary Annual Incentive.

" Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

" Family Support:
Maternal & Parental Leaves.

" Insurance Options:
Auto & Home Insurance, Identity Theft Protection.

" Convenience & Professional Growth:
Commuter Benefits & Certification & Training Reimbursement.

" Time Off:
Vacation, Time Off, Sick Leave & Holidays.

" Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.