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Associate Team Lead TECHM

Job in Santa Clara, Santa Clara County, California, 95050, USA
Listing for: Keylent, Inc.
Full Time position
Listed on 2026-07-01
Job specializations:
  • IT/Tech
    IT Support
Job Description & How to Apply Below
Position: Associate Team Lead TECHM-JOB-28523

Associate Team Lead

Strong experience with hands on knowledge on SailPoint Identity IQ development and deployment. Troubleshoot and resolve complex technical problems reported by our customers. Document problem solutions in company knowledge base. Present technical concepts in a clear manner. Provide on call support via rotational schedule. Participate in recurring support review meetings, presenting challenging cases and new ideas to the support team. Excellent analytical and problem solving skills required.

Integration, Implementation, Support & Maintenance. Required (candidates must have this experience):
Candidate with 3-5 years IAM product suite implementation experience. 3+ years with SailPoint Identity IQ (IIQ) 6.x & 7.x, including Life Cycle Manager (LCM) and Compliance Manager (CM), all SailPoint IIQ modules along with installation and upgrade experience. Expertise in User Provisioning, Access Certifications, Access Request, Workflow, Delegated Administration, and Password Self Service in SailPoint Identity IQ. Experience in Java/J2EE development, XML, XHTML, JSF, CSS, HTML, JavaScript, AngularJS, Power Shell, Java, Bean Shell, Web Service and SQL Databases with development experience.

Role Based Access Control, Governance and Access Certification in SailPoint. Ability to identify strategic improvements and delivering measurable business value in a planned manner. Knowledge of all the flavors of SailPoint installation, upgrade and deployments;
Configure and deploy SailPoint IIQ Connectors for various target systems. Should have knowledge of SailPoint integration with Workday, SAP and Service Now. Hands on with aggregation, workflows, tasks, forms, rules and roles. Strong understanding of internal technicalities of SailPoint IIQ. Development of LCM workflows for On boarding, Transfer, Off boarding and Emergency Termination process. Design and development of custom rules to setup continuous certification for access review of all users, Role composition certification.

Experience in developing applications using Java, J2EE components including Servlets, JSP, JDBC. Proven track record of aggressive troubleshooting techniques; effective use of all resources available including documentation, online sources, testing and experimentation, and the knowledge of other technical professionals. Excellent written and verbal communication skills. Flexibility to work in shifts. Willingness to improve yourself and fellow team members in relevant existing/new technologies.

Strong communication skills (verbal, written, and presentation) with English fluency. Self driven possesses superior organizational skills, integrity, and great follow through on tasks. Dynamic innovative, creative, and constantly looking for ways to improve processes. Motivated understands the impact of a results driven, highly successful team. Collaborative and Committed has a "can do" attitude and believe that anything is possible with the right focus and the right team.

Constant learner always growing and keeps up with the latest technologies, best practices and techniques. Plan and manage projects to ensure effective and efficient execution in line with established processes and guidelines and guardrails of scope, timeline, budget and quality. Mentors and trains team members in product functionality, development and testing guidelines, tools, and methodologies. Functional Knowledge Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines.

Business Expertise Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market. Leadership Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements. Problem Solving Solves complex problems; takes a new perspective on existing solutions.

Position Requirements
10+ Years work experience
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