Technical CX Marketing Manager

Technical CX Marketing Manager

Raleigh, North Carolina;
Santa Clara, California

We're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

As our Technical CX Marketing Manager, you will drive the technical positioning, messaging, and go-to-market strategy for Everpure's global services and customer lifecycle portfolio. Sitting at the strategic crossroads of product, services, and sales, your mission is to translate complex infrastructure capabilities into compelling, high-impact value narratives that accelerate revenue growth and service adoption. Crucially, you will serve as the primary liaison between the Customer Experience (CX) organization and Product Marketing, aligning product roadmaps with integrated, services-led solutions that help our enterprise customers effortlessly modernize, scale, and optimize their data clouds.

• Architect Technical Positioning & Messaging:
  Author differentiated value propositions and technical narratives for our Advanced and Lifecycle Services, positioning them seamlessly within hybrid, multi-cloud, and AI-driven environments to maximize customer outcomes.
• Orchestrate CX Sales Enablement & GTM Assets:
  Design, build, and deploy high-impact technical sales tools—including deep-dive solution briefs, tactical competitive battle cards, architectural blueprints, and use-case playbooks—to equip field teams with bulletproof objection-handling techniques.
• Bridge CX & Product Marketing Ecosystems:
  Act as the strategic liaison between CX and Product Marketing, embedding real-world services delivery and customer insights directly into core product launches and integrated marketing campaigns.
• Craft End-to-End Solution Architecture Narratives:
  Develop compelling technical stories detailing how our lifecycle services unify across enterprise storage platforms and major ecosystem partners (such as AWS, Azure, Nutanix, and Open Shift) to accelerate platform modernization and infrastructure migrations.
• Quantify Enterprise ROI & Business Impact:
  Translate advanced technical service capabilities into measurable, board-ready business outcomes, focusing on quantifiable cost reductions, performance optimizations, and risk mitigations.

• Technical Marketing & Engineering Fluency:
  Proven experience leading technical marketing, product marketing, or solutions engineering strategies within the enterprise storage, multi-cloud (AWS, Azure), or container virtualization (Kubernetes, VMware, Open Shift) domains.
• Services & Customer Lifecycle Expertise:
  Specialized background in articulating the technical value of advanced professional services, customer success models, or outcome-based subscription architectures.
• Cross-Functional Influence & Liaison Mastery:
  Exceptional relationship-building and communication skills, with a track record of driving consensus across technical delivery teams, product management, and executive stakeholders.
• Strategic Technical Storytelling: A natural ability to synthesize complex, low-level technical infrastructure designs into intuitive, executive-level business value stories that build customer trust and accelerate pipeline growth.

Work Location:

We are primarily an in-office environment and therefore, you will be expected to work from the Santa Clara or North Carolina office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. This role may be eligible for incentive pay and/or equity. There is no Final date to receive applications and we accept applications on an ongoing basis until the job is filled.

The annual base salary range is:

$122,000 -…