Business Analyst – Delivery

Business Analyst – Delivery

Support the Delivery Workstream Lead throughout the SAP ERP implementation lifecycle. Document and maintain current-state and to-be business processes across:
Fulfillment Operations Global Logistics Trade Compliance Returns and Reverse Logistics Gather, document, and validate business requirements from Business Process Owners (BPOs), Subject Matter Experts (SMEs), and key stakeholders. Support requirements workshops, process reviews, and solution validation sessions. Partner with SAP functional teams and business stakeholders to ensure requirements are accurately reflected in solution designs. Review proposed solutions and identify gaps, risks, or process impacts.

Develop and maintain process flows, business scenarios, and testing artifacts. Coordinate and support User Acceptance Testing (UAT) activities, including:
Test planning Test script development Test execution support Defect tracking and resolution using XRay in Jira Test status reporting Ensure all approved solution designs are thoroughly tested and validated prior to deployment. Maintain a strong understanding of Order-to-Fulfill processes, logistics operations, trade compliance requirements, and reverse logistics workflows. Perform data validation activities to ensure accuracy and completeness of migrated and converted data.

Support master data validation and reconciliation efforts related to fulfillment, logistics, transportation, trade compliance, and returns processes. Track and manage action items, issues, risks, and dependencies within the Delivery workstream. Support business readiness activities, including process documentation, training support, and go-live preparation. Assist BPOs and SMEs as they adopt new processes and system capabilities introduced through the SAP implementation. Support deployment, hypercare, and post-go-live stabilization activities.

Bachelor's degree in Engineering, Supply Chain, Business, Logistics, Operations, or a related field. 3+ years of experience as a Business Analyst, Supply Chain Analyst, Functional Analyst, Logistics Analyst, or similar role supporting supply chain execution processes. Experience working with one or more of the following areas:
Fulfillment Operations Global Logistics Transportation and Distribution Trade Compliance Returns and Reverse Logistics Order Management and Order Fulfillment Understanding of Order-to-Fulfill processes and supporting supply chain execution functions. Experience gathering business requirements and documenting business processes. Experience supporting User Acceptance Testing (UAT), defect management, and business validation activities. Strong analytical and problem-solving skills with attention to detail. Experience validating data and supporting data migration activities.

Ability to work effectively with Business Process Owners, Subject Matter Experts, IT teams, and external implementation partners. Strong communication, facilitation, and organizational skills.

Experience with SAP S/4

HANA or other ERP platforms supporting fulfillment, logistics, transportation, and trade compliance processes is preferred. Experience supporting ERP, supply chain, logistics, or business transformation initiatives is preferred. Familiarity with global trade compliance regulations, import/export operations, transportation management, and reverse logistics processes is a plus. High-tech manufacturing, electronics, networking, semiconductor, or data storage industry experience is a plus