Lead IT Solution Architect- NPI​/Technical Product Manager

Job Summary

As the company scales to handle a 2x surge in New Product Introduction (NPI) volume, we are transitioning to a "Design‑First" model. We are seeking a high‑caliber Lead NPI Solution Architect / Technical Product Manager with profound expertise across the end‑to‑end Opportunity‑to‑Cash (O2C) lifecycle. In this role, you will be the primary solution orchestrator balancing business velocity with architectural rigor. You will own the E2E solution design for complex, non‑standard NPIs across CPQ (Configure, Price, Quote), ERP (SAP), and digital licensing systems.

Acting as a strategic bridge, you will collaborate with Business Stakeholders, Product Teams, and IT Engineers to ensure all architectural requirements are locked, complete, and "build‑ready" before execution.

• E2E Solution Design & Architecture Rigor (50%)
  
  • Drive Complex Discovery:
  Lead cross‑functional discovery, kickoff sessions, and solution walkthroughs for high‑impact, non‑standard NPIs across the enterprise portfolio.
  
  • Architect O2C Systems Integration:
  Map product requirements seamlessly into complex backend ecosystems, ensuring flawless transactional integrity across Salesforce/CPQ, SAP ERP, and proprietary Entitlement/Licensing engines.
  
  • Enforce Gatekeeping & Quality:
  Champion the "Design‑First" framework. Ensure all non‑standard solutions achieve early requirement sign‑off and a comprehensive architectural walkthrough before releasing to downstream IT/SDLC execution layers.
  
  • Minimize Technical Debt:
  Proactively identify and remediate operational gaps in the quoting‑to‑billing pipeline, shifting the organization away from manual "band‑aid" fixes toward standardized, automated logic.
• Stakeholder Management & Business Alignment (30%)
  
  • Bridge Business & IT:
  Translate high‑level business product concepts and monetization strategies into precise functional specifications (BRDs/PRDs) that IT engineering can build against without ambiguity.
  
  • Manage Cross‑Functional Alignment:
  Act as the trusted advisor and central point of contact between Product Managers, Finance, Sales Operations, Legal, Compliance, and IT Core Engineering teams.
  
  • Triage Intake Strategy:
  Partner with NPI leadership to evaluate incoming product requests at the discovery stage, clearly routing them into "Standard/Fast‑Track" or "Non‑Standard/Custom Design" paths to guarantee predictable delivery timelines.
• Operational Efficiency & Post‑Deployment Normalization (20%)
  
  • Post‑NPI Deployment Support:
  Take operational ownership of newly launched products through the stabilization and normalization phases, minimizing post‑production defects and ensuring clean transition to run teams.
  
  • AI & Automation Readiness:
  Collaborate on the adoption of AI‑driven SDLC initiatives (e.g., using AI agents for automated BRD completeness checks, status one‑pagers, and automated SKU publishing).

• Education:
  
  Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or a related technical discipline.
• Core Domain Expertise: 8+ years of hands‑on experience in Technical Product Management, Solution Architecture, or Systems Consulting with a heavy focus on New Product Introduction (NPI) and Opportunity‑to‑Cash (O2C) flows.
• Enterprise Tech Stack Mastery:
  Strong technical and functional knowledge of CPQ platforms (e.g., Salesforce CPQ, Callidus) involving complex bundling, discounting structures, and guided selling.
  Deep experience with SAP ERP modules (specifically SD/Billing, FI/CO) handling order management, revenue recognition, and invoicing.
  Deep understanding of Digital Licensing, Entitlements, and Provisioning engines within SaaS, PaaS, or hybrid hardware environments.
• Analytical Prowess:
  Proven track record of tracing a single SKU’s lifecycle downstream through quoting, booking, provisioning, billing, and accounting, identifying structural failure points before code deployment.
• Communication:
  Exceptional storytelling, negotiation, and alignment skills. Ability to confidently command a room of business executives on commercial strategy, and immediately pivot to whiteboarding technical architectures with core developers.
• Sa…