Sr. Technical Program Manager, Rufus

Sr. Technical Program Manager, Amazon Rufus

Job :  |  Services LLC

Amazon Conversational Search is the exciting new LLM-based feature in the Amazon App / Desktop to allow customers to engage with Amazon in natural language conversations. We are looking for a Senior Technical Program Manager to deliver mission critical programs to build the leading edge infrastructure behind this experience as well as build new delightful customer experiences in this space.

• Running high visibility programs across multiple teams in Amazon Rufus.
• Managing stakeholders across these teams as well as senior leadership of Search and adjacent orgs.
• Mentoring and growing other technical leaders to help them scale and lead mission critical initiatives.
• Using data and key metrics, to drive improvements that enhance our operational effectiveness.

As a senior leader in this emerging critical space for Amazon, you will have exposure to teams and leaders across the entire company. You will be a part of a leading edge research and development team and will work on many aspects of the Amazon business. You will have a direct impact on our bottom line and the ability to improve things for our customers.

You will have ownership and responsibility for defining and executing processes that deliver productivity for our developers and delightful experiences for our customers.

We are a part of Amazon Search focused on building a LLM-based conversational shopping experience called Rufus. Our goal is to allow customers to intuitively engage with Amazon in natural language to get the most convenient shopping experience.

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPIs/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

USA, CA, Santa Clara -  -  USD annually

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at (Use the "Apply for this Job" box below)..