Senior Staff Engineer - Enterprise Messaging and Exchange
Listed on 2026-07-23
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IT/Tech
Cloud Computing: Infrastructure & Operations, Systems Engineer, SRE/Site Reliability
What You Will Be Doing:
- Architect, implement, and operate highly available messaging solutions using Microsoft Exchange (on-premises/hybrid/Exchange Online), Azure services, SMTP relays, and IMAP; establish and enforce architecture standards and best practices across regions/environments.
- Plan and execute server upgrades and monthly patching; ensure configurations and changes meet compliance and audit requirements.
- Monitor health, performance, and capacity; analyze logs/traces and protocol flows to prevent incidents, minimize downtime, and optimize throughput and user experience. Provide expert-level diagnosis and resolution for complex mail flow issues; deep knowledge of SMTP/IMAP, connectors, transport rules, and messaging architecture.
- Implement encryption, email authentication (SPF/DKIM/DMARC), and anti-virus/anti-spam protections (e.g., Microsoft Defender); maintain secure configurations and hardening baselines.
- Lead/assist initiatives such as migrations, tenant consolidations, and M&A; define requirements and integration points with enterprise messaging and exchange apps and services.
- Handle day-to-day operations and escalations; mentor engineers/architects and foster a culture of learning, documentation, SOPs, run-books, and enabling support team.
- Partner on the management and operations of large-scale enterprise SaaS collaboration platforms (e.g., Slack, Microsoft 365, SharePoint, Google Workspace), including onboarding, provisioning, policy governance, and lifecycle management.
- Build strategy to keep enhancing the messaging and collaboration ecosystems with evolving technologies, including AI-driven automation of operations and administration.
- Bachelor's or Master's Degree in Computer Science, Computer Engineering, or a related field (or equivalent experience).
- 8+ years of proven experience architecting and managing Exchange Server (on-prem & SE), hybrid/Exchange Online (O365), Public Folders, SMTP, Active Directory, and Azure integrations.
- Demonstrable ability to take end-to-end ownership of the experience for the users of the services.
- Solid understanding of Exchange architecture, including DAGs (Database Availability Groups) and hybrid configurations.
- Extremely motivated, highly passionate, and curious about new technologies. Takes pride in their work and strives to achieve incredible results; superb communication and planning skills.
- Ability to work successfully with multi-functional teams, principals, and architects; coordinates optimally across organizational boundaries and geographies.
- Comfortable working in a fast-paced, highly collaborative environment.
- Experience leading large-scale messaging platforms and driving resolution for critical severity issues.
- Experience managing large-scale enterprise SaaS platforms — such as Slack, Microsoft 365, SharePoint, or Google Workspace — including onboarding, day-to-day operations, and lifecycle management.
- Ability to automate operations and administration of enterprise services leveraging AI, agents, and modern automation frameworks. Passion to leverage Agentic AI to drive reliability, reduce toil, and improve the employee experience at scale.
- Proficiency in Power Shell scripting for automation is crucial;
Python scripting is a plus. - Knowledge of networking concepts related to email (DNS, VIP routing, etc.).
Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 168,000 USD - 264,500 USD for Level 4, and 196,000 USD - 310,500 USD for Level 5.
You will also be eligible for equity and benefits.
NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
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