Senior Staff Engineer - Enterprise Messaging and Exchange

Responsibilities

• Architect, implement, and operate highly available messaging solutions using Microsoft Exchange (on‑premises, hybrid, Exchange Online/O365), Azure services, SMTP, and IMAP.
• Establish and enforce architecture standards and best practices across regions and environments.
• Plan and execute server upgrades and monthly patching; ensure configurations and changes meet compliance and audit requirements.
• Monitor health, performance, and capacity; analyze logs, traces, and protocol flows to prevent incidents, minimize downtime, and optimize throughput and user experience.
• Provide expert‑level diagnosis and resolution for complex mail flow issues; deep knowledge of SMTP/IMAP, connectors, transport rules, and messaging architecture.
• Implement encryption, email authentication (SPF, DKIM, DMARC), and anti‑virus/anti‑spam protections (e.g., Microsoft Defender); maintain secure configurations and hardening baselines.
• Lead or assist initiatives such as migrations, tenant consolidations, and M&A; define requirements and integration points with enterprise messaging and exchange apps and services.
• Handle day‑to‑day operations and escalations; mentor engineers/architects and foster a culture of learning, documentation, SOPs, run‑books, and enabling support teams.
• Partner on the management and operations of large‑scale enterprise SaaS collaboration platforms (e.g., Slack, Microsoft 365, SharePoint, Google Workspace), including onboarding, provisioning, policy governance, and lifecycle management.
• Build strategy to keep enhancing the messaging and collaboration ecosystems with evolving technologies, including AI‑driven automation of operations and administration.

• Bachelor's or Master's Degree in Computer Science, Computer Engineering, or a related field (or equivalent experience).
• 8+ years of proven experience architecting and managing Exchange Server (on‑prem & SE), hybrid/Exchange Online (O365), Public Folders, SMTP, Active Directory, and Azure integrations.
• Demonstrable ability to take end‑to‑end ownership of the experience for the users of the services.
• Solid understanding of Exchange architecture, including DAGs (Database Availability Groups) and hybrid configurations.
• Excellent communication and planning skills; ability to work successfully with multi‑functional teams, principals, and architects; coordinates optimally across organizational boundaries and geographies.
• Comfortable working in a fast‑paced, highly collaborative environment.

• Experience leading large‑scale messaging platforms and driving resolution for critical severity issues.
• Experience managing large‑scale enterprise SaaS platforms — such as Slack, Microsoft 365, SharePoint, or Google Workspace — including onboarding, day‑to‑day operations, and lifecycle management.
• Ability to automate operations and administration of enterprise services leveraging AI, agents, and modern automation frameworks.
• Passion to leverage Agentic AI to drive reliability, reduce toil, and improve the employee experience at scale.
• Proficiency in Power Shell scripting for automation is crucial;
  Python scripting is a plus.
• Knowledge of networking concepts related to email (DNS, VIP routing, etc.).

Salary:
Base salary range is 168,000

USD – 264,500

USD for Level4, and 196,000

USD – 310,500

USD for Level
5. Eligible for equity and benefits.

NVIDIA is committed to fostering an inclusive work environment and is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.