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Senior IT Helpdesk Specialist: Windows, Mac & Networking

Job in Santa Clara, Santa Clara County, California, 95053, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-08-03
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 90000 - 115000 USD Yearly USD 90000.00 115000.00 YEAR
Job Description & How to Apply Below

Socket.dev in Santa Clara, CA is seeking an IT Support Specialist to provide hands-on technical help for Windows, macOS, and common software. You will troubleshoot hardware and assist non-technical users, coordinating with teams to resolve issues after hours when needed.

The role requires an associate degree and 5 years IT experience, with a preferred bachelor's; familiarity with Jira, Zendesk, and Active Directory; strong communication and customer service skills; and a benefits package

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Position Requirements
10+ Years work experience
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