Network Engineer, Deployment & Support

Role
- Network Engineer, Deployment & Support
Location
- Santa Clara, CA
We are looking for a Network Engineer to join the Edge and Network Services team. This team is responsible for deploying and supporting one of the world s largest and complex networks. As a member of this team, you will have a unique opportunity to be involved in all aspects of networking at Customer.
Responsibilities

• Deploy, configure, and support a large-scale production and corporate network and server infrastructure in data centers and Point of Presence (POP) sites across many regions.
• Calculate and document equipment power requirements and work with Engineering, Facilities Operations, and/or collocation vendors to meet these requirements.
• Manage project timelines to support network turn-up within expected completion intervals.
• Responsible for asset management of networking gear in datacenter and POP sites
• Proactively contribute to documentation, automation and processes as they evolve
• Create network and server rack face elevations, floor plans, wiring diagrams, and detailed port maps for new deployments and documentation.
• Create statements of work for vendors at the POP sites.
• Create cage and rack designs and understand the overall needs of POP infrastructure.
• Document and follow RMA processes and procedures for all relevant vendors.
• Follow, improve, and implement data center and POP best practices
• Provide necessary escalations to higher support tier; assist Sales and Customer Support with technical operations, and work with internal departments to ensure customer satisfaction
• Work closely with Network Engineering, Logistics, and equipment vendors as new equipment and technologies are integrated into the production network.
• Use internal tools and scripts to configure, monitor, and repair servers and network equipment
• Detect and diagnose various error/failure conditions across an array of server types.

• Experience in data center deployment, building large-scale infrastructure, and providing support for Linux based servers and Network devices is a plus.
• Knowledge of Optical equipment, DWDM, etc.
• Must have an understanding of datacenter network architecture and common issues related to datacenter networks.
• Knowledgeable in Data center practices (i.e. cable routing, calculating power usage and cooling).
• Certification such as CCNA, JNCIA, RHCT or equivalent experience preferred.
• Ability to capture and analyze traffic.
• Solid understanding of Queue Management for tasks and incidents, vendor engagement and escalation and participation in ongoing POPs deployment projects
• Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem solving abilities under pressure
• Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies.
• Proficiency in Linux operating system
• Experience with IPv6 and familiarity with scripting languages is strongly desired