ServiceNow Platform and Security Administrator

Service Now Platform and Security Administrator

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT.

If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

We're looking for a Service Now Platform and Security Administrator with 10+ years of experience to manage, secure, and optimize our Service Now instance(s). You'll own platform administration, access controls, and security configurations while partnering with IT and business teams to keep the platform reliable and compliant.

Key Responsibilities

• Administer Service Now instances: user provisioning, roles, ACLs, groups, and delegated admin
• Configure and maintain security controls (ACLs, data policies, encryption, MFA/SSO integration)
• Manage instance upgrades, patching, and health checks (Instance Scan, Health Log Analytics)
• Monitor platform performance, logs, and security events; respond to incidents
• Implement and audit compliance frameworks (SOX, GDPR, HIPAA, etc. as applicable)
• Manage integrations (LDAP/SAML, MID Servers, REST/SOAP APIs) securely
• Support ITSM, ITOM, Sec Ops, or other modules in use
• Conduct vulnerability assessments and remediate findings within Service Now
• Document configurations, policies, and standard operating procedures
• Collaborate with developers/architects on secure app design and release management

Functional Knowledge

• Regarded as the technical expert in their particular field
• Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function

Business Expertise

• Anticipates business and regulatory issues; recommends product, process or service improvements

Leadership

• Leads projects with notable risk and complexity; develops the strategy for project execution

Problem Solving

• Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions

Impact

• Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines

Interpersonal Skills

• Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view

Additional Information

Time Type:
Full time

Employee Type:
Assignee / Regular

Travel:
Yes, 20% of the Time

Relocation Eligible:
Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Ac, or by calling our HR Direct Help Line at , option 1, and following the prompts to speak to an HR Advisor.

This contact is for accommodation requests only and cannot be used to inquire about the status of applications.