Business System Analyst at Net2Source (N2S) in Santa Clara, California

Business Systems Analyst

We're looking for a Business Systems Analyst for our direct client with expertise in Order-to-Fulfill (OTF) process and business process documentation - as-is/to-be process mapping across fulfillment, logistics, trade compliance, and returns. This individual will support the Delivery Workstream Lead throughout the SAP ERP implementation lifecycle.

Location:

100% onsite at the Santa Clara, CA office.

Initial Assignment Length: 12 months with possibility of extension depending on business needs and candidate performance

Pay Range: $90-98/hr on W2

Duties:

• Support the Delivery Workstream Lead throughout the SAP ERP implementation lifecycle.
• Document and maintain current-state and to-be business processes across:
• Fulfillment Operations
• Global Logistics
• Trade Compliance
• Returns and Reverse Logistics
• Gather, document, and validate business requirements from Business Process Owners (BPOs), Subject Matter Experts (SMEs), and key stakeholders.
• Support requirements workshops, process reviews, and solution validation sessions.
• Partner with SAP functional teams and business stakeholders to ensure requirements are accurately reflected in solution designs.
• Review proposed solutions and identify gaps, risks, or process impacts.
• Develop and maintain process flows, business scenarios, and testing artifacts.
• Coordinate and support User Acceptance Testing (UAT) activities, including:
• Test planning
• Test script development
• Test execution support
• Defect tracking and resolution using XRay in Jira
• Test status reporting
• Ensure all approved solution designs are thoroughly tested and validated prior to deployment.
• Maintain a strong understanding of Order-to-Fulfill processes, logistics operations, trade compliance requirements, and reverse logistics workflows.
• Perform data validation activities to ensure accuracy and completeness of migrated and converted data.
• Support master data validation and reconciliation efforts related to fulfillment, logistics, transportation, trade compliance, and returns processes.
• Track and manage action items, issues, risks, and dependencies within the Delivery workstream.
• Support business readiness activities, including process documentation, training support, and go-live preparation.
• Assist BPOs and SMEs as they adopt new processes and system capabilities introduced through the SAP implementation.
• Support deployment, hypercare, and post-go-live stabilization activities.

Skills:

• Business Process Documentation
  - As-is/to-be process mapping across fulfillment, logistics, trade compliance, and returns
• Experience with SAP REQUIRED.
• Requirements Gathering & Validation
  - Facilitating workshops and capturing needs from BPOs, SMEs, and stakeholders
• UAT Coordination
  - Test planning, script development, execution support, and defect tracking
• Jira / XRay - for defect tracking and test management
• SAP S/4
  
  HANA Knowledge
  - Familiarity with relevant modules in a fulfillment/logistics context
• Order-to-Fulfill (OTF) Process Expertise
  - Deep understanding of end-to-end supply chain execution
• Data Validation & Migration Support
  - Validating accuracy of migrated/converted data and master data reconciliation
• Gap Analysis & Risk Identification
  - Reviewing solutions and flagging process impacts or design gaps
• Stakeholder Facilitation & Communication
  - Working across IT, business teams, and external implementation partners
• Business Readiness & Go-Live Support
  - Hypercare, stabilization, training support, and deployment preparation

Education:

Bachelor's degree in Engineering, Supply Chain, Business, Logistics, Operations, or a related field. 3+ years of experience as a Business Analyst, Supply Chain Analyst, Functional Analyst, or similar role supporting supply chain execution processes or in IT.