UX Researcher: AI-Driven Enterprise UX
Job in
Santa Clara, Santa Clara County, California, 95053, USA
Listed on 2026-08-27
Listing for:
UXR Hunt
Full Time
position Listed on 2026-08-27
Job specializations:
-
IT/Tech
Digital Media & Production, AI Business & Operations, UI/UX Design
Job Description & How to Apply Below
Service Now is seeking a senior UX Researcher within the UX Research & Insights team to partner with product, UX, and engineering leadership. You will build deep relationships with enterprise customers, translate needs into actionable research, and help shape product strategy with data-driven insights.
You will explore human + AI interaction models, evaluate model behavior and trust, and mentor junior researchers while contributing to research strategy for a growing product category.
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