Program Manager - Business PMO Job Santa Clara area,California USA,IT/Tech

Facilitate the end-to-end lifecycle of interrelated projects within programs, and ensure projects are delivered on time and within scope: define project objective, scope, and resource requirements; establish timelines and milestones with gantt charts; manage dependencies and minimize risks; identify and assist in the resolution of conflicts within and between projects; oversee project budgets and resource allocation; and develop methods to monitor project or area progress
Build, drive, & enforce project management governance, processes, project plans, schedules, and templates for cross-functional, transformational projects supporting various organizations that include but are not limited to: IT, Sales, Channel, Marketing, Product Management, and more
Ensure program documentation and executive updates are delivered consistently, including taking meeting minutes and communicating project updates to project team members, stakeholders, steering committee members, and C-level executives
Define and enforce SIT/UAT governance, including ownership of test scripts, test data, defect triage, retesting, and go/no-go criteria. Working alongside vendors to validate complete fixes and regression testing before business retesting begins. Drive governance for cutover planning and execution, including runbooks, sequencing, and escalation during go-live.
Provide project management metrics and actionable solutions to help guide leadership decision-making and program prioritization
Research, analyze, and recommend solutions and best practices, influencing decisions by providing clear insights and structured options
Work with business stakeholders to identify objectives, KPIs, and key metrics of success to measure project/program progress
Review and analyze business requirement documents and shepherd the process of clarifying business outcomes with IT’s solutioning plans
Proven ability to communicate technical concepts and business impact to team members and leadership in a manner that is readily understandable and actionable
Manage and solve scope creep, dependencies, change management, and interventions to ensure project goals are achieved
Debrief at the end of each project or program launch and incorporate feedback into Lessons Learned
Partner with cross-functional teams from a resourcing and SME stand point, as well as bridge the gaps and silos for cross-functional work streams

Qualifications:

3-5+ years of experience in program/project management, with preferred experience leading Supply Chain and Order-to-Cash functions through SAP IBP and SAP S/4

HANA ERP implementations.
Preferred completed Bachelor's degree
Has built and run SIT/UAT strategies, defect triage, regression planning, and cutover runbooks for ERP go-lives.
Hands-on with JIRA, structured RAID logs, and collaborative tooling (GDrive, Sheets, Slack/Zoom) in an agile/iterative delivery model.
Highly analytical, execution-focused, and detail-oriented, with ability to manage competing priorities under tight deadlines.
Strong organizational, facilitation, and communication skills with ability to engage stakeholders at multiple levels.
Familiarity with Agile/Scrum practices and change management principles is a plus.

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