Hardware Inventory Technician

Role Description

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

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We are seeking a highly organized and detail-oriented Hardware Inventory Technician to support hardware operations across engineering teams, factories, and multiple locations. This role will be responsible for coordinating hardware builds, following up on hardware and shipment status, maintaining inventory records, and ensuring accurate operational data across multiple platforms.

• Board Build & Factory Tracking:
  Direct coordination with factory contacts on PCB/SMT builds, chip allocation, build status, yield tracking, and issue escalation.
• Hardware Logistics:
  End-to-end tracking of chips and boards, lab peripherals, etc. across multi-site engineering teams. Ability to learn new tools quickly.
• Data Entry & Platform Mastery:
  High-accuracy logging of hardware metadata and maintaining data integrity across multiple platforms.
• Communication & Reporting:
  Generate structured daily status reports highlighting build milestones, shipping blockers, and inventory audits for engineering leads. Strong cross-functional communicator skilled in sending concise Daily Status Reports (DSRs) to engineering lead.
• Coordinate with factory contacts and internal engineering teams to track PCB/SMT builds, chip allocation, build schedules, production status, and yields.
• Follow up proactively with factories and internal stakeholders on outstanding hardware requests, build activities, shipment status, and delivery timelines.
• Track the movement of chips, boards, lab peripherals, and other hardware assets across multiple engineering sites.
• Manage end-to-end shipment tracking, including shipment status, expected delivery dates, delays, and delivery blockers.
• Escalate shipment delays, missing hardware, build issues, inventory discrepancies, and other operational blockers in a timely manner.
• Maintain accurate and up-to-date hardware inventory records across multiple locations and engineering teams.
• Support inventory audits, reconciliation activities, hardware allocation, and tracking of hardware movements.
• Perform accurate data entry and maintain hardware metadata across multiple platforms and tracking systems.
• Regularly validate tracking information and follow up on missing or outdated data to ensure data integrity.
• Prepare and distribute concise Daily Status Reports (DSRs) covering hardware builds, shipments, inventory status, blockers, and key milestones.
• Provide clear and timely status updates to engineering leads and other stakeholders.
• Coordinate across engineering, manufacturing, factory, logistics, and operations teams to ensure hardware requirements are completed on schedule.
• Maintain organized records of hardware requests, shipments, inventory, build status, and operational activities.
• Quickly learn and adapt to new hardware tracking, inventory, logistics, and reporting tools.
• Identify potential delays or gaps proactively and ensure appropriate follow-up until closure.
• Support day-to-day hardware operations and other operational activities as required.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

• High School Diploma
• 2+ Years of experience
• The ideal candidate will be proactive and persistent in following up on open hardware activities, shipments, inventory movement, and factory deliverables.
• The role requires strong attention to detail, excellent communication skills, and the…