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ServiceNow Architect Legal & Control Operations
Job in
Santa Clara, Santa Clara County, California, 95053, USA
Listed on 2026-09-16
Listing for:
Mega Cloud Lab
Full Time
position Listed on 2026-09-16
Job specializations:
-
IT/Tech
IT Consultant, Technical Support
Job Description & How to Apply Below
Job/Role
Title:
Service Now Architect Legal & Control Operations
Location:
Santa Clara, California Preferred Remote okay Mandatory Skills
- Service Now Platform & Legal/Contract Operations, Solution Architecture / Technical Consulting, Customer Success Management. Executive Stakeholder Management, Legal & Contract Management Processes
Job Description (JD)
(Please share a detailed job description of the role. A single line JD is not sufficient.)
- 8+ years in a customer facing role as a Solution Architect, Technical/Process Consultant, Customer Success manager, or additional related role.
- 5+ years of experience managing executive business stakeholders in a customer organization, preferred.
- 2+ years of experience with the Service Now platform in a technical capacity: developer, solution architect, technical consultant, or additional relevant role
- Knowledge of Service Now platform topics such as Playbooks, Process
- Automation Designer, and Integration Hub preferred
- Knowledge of Service Now’s integration tools and capabilities preferred
- 2+ years of experience working with Legal or Contract Management processes or technology preferred
- Experience implementing Service Now Legal & Contract Operations products strongly preferred.
- Fanatical about customer success and tenacious about advising, coaching and mentoring customers on our technology as well as the disciplines of procurement and supply chain
- Other skills which will help you succeed in this role: data driven, experience with value consulting/realization, verbal and written communication talent, content (webinar) development
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