Solutions Architect - Service Creation

Our Mission At Palo Alto Networks, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values:
Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary As a Solutions Architect focused on Service and Offer Creation, you will play a critical role in defining, building, and scaling innovative network security offerings across Palo Alto Networks’ Network Security Product portfolio. You will work at the intersection of product, engineering, GTM, and partners to create differentiated, repeatable, and scalable service offerings centered on NGFW, SASE, and SD-WAN technologies.

This role requires a strong blend of technical depth, business acumen, and the ability to translate complex architectures into consumable offers that drive customer outcomes and revenue growth.

Your Impact Lead the design and development of service offerings and packaged solutions leveraging Palo Alto Networks’ Network Security portfolio (NGFW, Prisma SASE, SD-WAN)
Define end-to-end solution architectures, including deployment models, integration patterns, and operational frameworks

Build scalable, repeatable service blueprints for internal teams, partners, and customers

Drive offer lifecycle from ideation through launch, including validation, pricing alignment, and GTM readiness

Collaborate with Product Management and Engineering to influence roadmap based on field and customer requirements

Partner with GTM teams to enable sales, including creation of solution collateral, reference architectures, and value messaging

Work closely with strategic partners (SPs, MSPs, Telcos) to co-develop and operationalize joint service offerings

Provide technical leadership in customer and partner engagements related to offer positioning and adoption

Establish best practices for SD-WAN and SASE deployments, including multi-cloud, hybrid, and branch transformation use cases

Ensure offerings align with industry trends such as Zero Trust, AI-driven security, and autonomous operations

Qualifications Your Experience5+ years of experience in network security, solutions architecture, or related technical roles

Deep expertise in:

Next-Generation Firewalls (NGFW)
SASE architectures (SSE, CASB, ZTNA)
SD-WAN technologies and deployment models

Proven experience in building service offerings, managed services, or packaged solutions

Strong understanding of enterprise networking (routing, switching, VPNs, segmentation, cloud networking)
Experience working with service providers, MSPs, or large enterprise environments

Ability to translate technical capabilities into business value and consumable offers

Experience with multi-cloud environments (AWS, Azure, GCP) is a plus Strong communication and…