ERP​/NetSuite Manager

About the Role

We are a fast-growing network switch hardware company looking for a hands‑on Net Suite Manager to own our ERP environment and drive operational excellence across finance, supply chain, and manufacturing. You will own and manage all things related to our ERP system, partner closely with engineering, operations, and finance, and ensure Net Suite is configured and optimized to support the unique demands of a hardware business — from BOM management and procurement to revenue recognition and multi‑entity consolidation.

• Own the day-to-day administration, configuration, and performance of the Net Suite environment across finance, supply chain and manufacturing modules
• Manage Netsuite roadmap, develop implementation plans & priorities
• Lead Net Suite upgrades, sandbox refreshes, release testing, and change management processes
• Maintain data integrity, user roles and permissions, and system documentation
• Help develop and define business process flows and maintain alignment with Netsuite with quarterly/adhoc reviews and change management.
• Maintain and govern the Net Suite item master — own the full lifecycle of all SKUs, components, subassemblies, and finished goods records, ensuring accurate item types, costing methods, units of measure, tax codes, GL account mappings, and procurement attributes; establish and enforce item creation and change request workflows to maintain data integrity across engineering, finance, and operations.

• Support and optimize MRP, work order management, BOM structures, and assembly workflows within Net Suite for network switch hardware production
• Partner with supply chain and planning teams to ensure accurate inventory costing, lot tracking, and serialized inventory management for hardware components and finished goods
• Collaborate with contract manufacturers and procurement on purchase order workflows, vendor management, and consigned inventory programs in Net Suite
• Oversee inbound and outbound logistics operations in Net Suite including shipment tracking, landed cost capture, freight vendor management, and integration with 3PL and freight forwarder systems
• Support RMA and reverse logistics workflows in Net Suite, ensuring accurate handling of customer returns, warranty replacements, and refurbished hardware inventory
• Design, implement, and maintain API-based integrations to ingest real‑time data feeds from contract manufacturers, warehouse management systems (WMS), and suppliers — including ASN and shipment confirmations, inventory on‑hand updates, production completion signals, and supplier acknowledgment statuses — ensuring Net Suite remains the authoritative system of record

• Manage Multi‑book accounting and multi‑entity consolidation to support global operations and intercompany transactions
• Oversee Advanced Revenue Management (ARM) configuration to support hardware product, SaaS, and maintenance contract revenue streams in compliance with ASC 606
• Build and maintain dashboards, saved searches, and reports for leadership visibility into key hardware business metrics including margins, turns, and on‑time delivery
• Own the Procure-to-Pay (P2P) process in Net Suite — from purchase requisitions and vendor onboarding through PO approval workflows, three‑way match, and AP payment processing
• Configure and enforce three‑way matching in Net Suite — reconciling purchase orders, item receipts, and vendor bills to ensure invoice accuracy, prevent over payment, and maintain a clean audit trail across all hardware component and contract manufacturer purchases
• Manage the Order-to-Cash (O2C) cycle including sales order configuration, fulfillment workflows, invoicing, and AR collections.
• Support the Quote-to-Cash (Q2C) process by maintaining Net Suite CPQ or pricing configurations, ensuring quote‑to‑order accuracy, and managing approval chains etc.
• Oversee AP and AR aging, cash application, vendor payment terms, and customer credit management; drive process improvements to reduce DSO and optimize DPO
• Support period‑end close activities including account reconciliations,…