Senior Program Manager

Nature of Duties/Responsibilities Education and Experience

• Must hold a bachelor’s degree in a related field.
• Must have experience working in contract manufacturing, a minimum of 5 years’ related experience.
• Strong computer skills to include MS Word, Project, Excel and Outlook.
• Experience with MRP Systems
  • Solid written/verbal business communication skills.
  • Analytic thinker results oriented.
  • Ability to effectively communicate both technical and non-technical concepts to both technical and non-technical professionals.
  • Strong presentation skills.
  • Ability/willingness to multitask and thrive in a fast paced, deadline-oriented environment, with frequently changing priorities, is a must.
  • Must have a strong understanding of file management
  • Maintains responsibility for overall project performance to budget, schedule, quality and customer satisfaction.
  • Knowledge of CM technologies and processes
  • Must be highly detail oriented and energetic.
  • Ability to contribute to and foster a strong team orientation.
  • Solid problem-solving skills and ability to multi-task.

• Develop and maintain customer relationships to maximize customer satisfaction.
• Daily program management throughout the program life cycle.
• Defining the program controls by evaluating customer and regulatory requirements.
• Planning the overall program and monitoring the progress, while maintaining profitability.
• Managing risks and issues and taking corrective measurements.
• Coordinating the project.
• Managing and utilizing resources across projects.
• Act as the main point of contact for customer communication.
• Ensure contract compliance.

The program manager must have strong practical experience in project management, which was gained through managing large and complex projects. He or she must have the following:

• Good knowledge and handling of program management methodology and techniques.
• Good understanding of the objectives of the program.
• Ability to work positively with a wide range of individuals involved in all stages of production.
• Strong management skills, and the ability to find innovative ways to resolve problems.
• Analyze and clearly communicate issues to the customer related to pricing, forecast, and technical issues
• Ability to make smart decisions to optimize outcome for the customer and company.