Principal Quality Engineer

Job Description

Designs scalable test strategies for complex systems, defining coverage to address integration complexity and technical risks. Oversees test environment setup across teams, adapts validation plans, and enforces quality gates for release readiness. Leads root cause analysis for customer issues, manages defect resolution, and drives team-level quality improvements. Maintains and optimizes test infrastructure, advises on build vs. buy decisions, and develops reusable automation solutions integrated into Continuous Integration/Continuous Delivery (CI/CD) pipelines.

• Design scalable strategies for complex systems that align with quality goals of the function and product vision.
• Recommend approaches based on risk to inform architecture and tooling initiatives.
• Define coverage across systems to account for technical unknowns, scalability, and integration complexity.

• Oversee team test environment setup and maintenance across multiple teams, ensuring scalability.
• Adapt validation plans for complex systems through risk modeling to address service ownership alignment.
• Create documentation for failures across components, implementing corrections where needed.
• Prioritize risk‑based regression to balance speed, risk, and automation coverage across products or services.

• Takes ownership of reproducing customer issues, performing root cause analysis, and verifying fixes.
• Manages defects across features.
• Leads regular reporting on test progress/defects, ensures root causes are addressed through fixes and engineering accountability.
• Independently conducts post‑incident (post‑mortem) reviews to identify root causes and recommend preventative actions.
• Independently drafts findings and action plans for leadership review.

• Supports cross‑functional quality initiatives by contributing to technical roadmap alignment, surfacing quality risks, and collaborating with partner teams to drive test alignment.
• Works with product management and developers to align on areas for testing.
• Influences design and prioritizes testing and tooling.
• Maintains and optimizes test infrastructure, driving efficiency and scalability to improve automation and test processes.

• Analyzes and updates processes that improve consistency and reduce friction in engineering workflows within a limited, clearly scoped area.

• Drives team‑level quality improvements by identifying process gaps and contributing to local transformation efforts.
• Develops scalable automation solutions that support test coverage and reuse within a product or team.
• Promotes automation best practices by resolving complex issues and guiding peers on test maintainability.
• Integrates automation into Continuous Integration/Continuous Delivery (CI/CD) pipelines by contributing to workflow enhancements and reliability improvements.

• Leads quality risk assessments during product development, ensuring proactive risk mitigation and testing strategies.
• Identifies systematic impacts of test coverage on moderately complex features areas.
• Implements and enforces software quality gates at key development stages by evaluating test coverage, static analysis results, and defect metrics to ensure release readiness.
• Leads the review and refinement of test plans across product areas, identifying high‑risk impact areas and working with Scrum teams to prioritize mitigation and validate coverage.

• Maintains and optimizes test infrastructure to drive improvements.
• Provides input into "build versus buy" decisions to increase efficiency and scalability.

• Leads testing of complex non‑functional requirements across services, focusing on multi‑user performance, dynamic scalability, and stress conditions.
• Coordinates with performance teams to integrate advanced tooling, profiling, and remediation strategies.
• Integrates user experience metrics into performance benchmarks to drive product‑level responsiveness standards.

• Manages and coordinates moderately complex tasks, monitoring timelines and…