Senior Quality Engineer

Company Description

Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

We are looking for a Senior Quality Engineer to join our Rexel USA team in Santa Clara, CA!

The Senior Quality Engineer is responsible for providing experienced quality assurance support to the commercial and local branch teams. Apply process improvement methodologies and quality assurance tools to improve customer service, supplier productivity, quality, cycle, and delivery performance within an ISO-based Quality Management System (QMS). Support direct contact with some of the largest customers and/or suppliers in several key vertical segments.

The Quality Engineer will provide training and coaching with in the quality organization.

• Develop and drive process consistency to ensure compliance with sourcing quality and qualification requirements
• Execute continuous improvement projects to reduce defects and cycle time and improve fulfilment
• Assist in developing and implementing ISO compliant processes for applicable business functions
• Conduct process audits and manage regulatory compliance requirements
• Drive customer quality improvements utilizing the quality dashboard metrics
• Manage non-conforming material, customer complaint, and corrective/preventive action processes
• Prepare sound responses to customer‑issued corrective actions
• Lead internal and support external ISO audits
• Lead cost of quality reduction initiative for given area of responsibility
• Lead and track supplier/part qualifications and surveillance activities for assigned commodities or segments
• Collaborate with Sales and Procurement to obtain necessary vendor compliance information (i.e. REACH, RoHS)
• Monitor supplier performance to identify and drive process improvement, manage root cause analysis and corrective and preventive action implementation
• Partner with procurement to establish methods of evaluating existing suppliers and approve potential suppliers through various assessment screens and quality metrics
• Work with external customers, internal customers, and business leadership as needed to meet goals and communicate performance
• Other duties as assigned

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time.

The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

• 10+ years of quality or operations experience
• Experience with ISO requirements
• High School or GED
  - Required
• 4 Year / Bachelor's Degree
  - Preferred

• Ability to identify and implement best practices
• Excellent communication, presentation, and facilitation skills
• Demonstrated team and empowerment skills
• Strong PC skills (Microsoft office suite)

• Sit:
  Must be able to remain in a stationary position
  - Constantly – at least 51%
• Walk:
  Must be able to move about inside/outside office or work location
  - Frequently – 21% to 50%
• Use hands to finger, handle, or feel:
  Operates a computer and other office machinery
  - Frequently – 21% to 50%
• Stoop, kneel, crouch, or crawl:
  Must be able to crouch down to stock shelves, pick up…