Protocol Technician Level 1

JOB TITLE

Protocol Tech 1

• Participation in all lab and associated lab support areas on protocol & safety walks including:
  The documenting of all findings in database, follow up with task owner on root cause & corrective action, approve and timely closure of all findings in database, utilize check list on every walk. Ensure finding closure cycle times meet established goals.
• Monitor, maintain & enforce clean room protocols adherence including the proper wearing of garments, all PPE: safety glasses, goggles, masks, gloves and other applicable PPE. Assess and correct violations associated with all items listed on the standardized CS&S audit checklist.
• Make sure that all signage is per corporate communications format specifications and that all signage is applicable to the area it is posted. Ensure signage is standardized where possible. Signs are placed in areas that are easy to view by customers.
• Daily tag and sweep FOUP/FOSB. Document repeat offenders and work with them to establish long term corrective action.
• Empty all blue racks daily at all campuses and ship FOSBs to B21/Reclaim.
• Manage wafer/part storage program including pickup and delivery of FOUP/FOSB from/to labs/clean room.
• Main force to drive blue bin program for properly dispositioned parts from lab / clean room on average twice / week / building or as needed.
• Routine check and repair, if necessary, all vacuum wands at all campuses (Ex: vacuum wand on process tools, inline metrology tools, labs or clean rooms).
• Collect particle samples quarterly and plot data onto trend chart for all clean rooms and labs at all campuses. Share results with management.
• Support annual CUPA and Fire inspections at all campuses.
• Provide support for special requests such as customer visits, media tours, executive tours etc.
• Provide support to BU in cleanup efforts such as tech room, bays, labs etc. as assigned.
• Support ERT in emergency events (site access, escort).
• Make suggestions for lab Continuous Improvement (CIP) activity.
  • Management to establish tracker for suggested improvements.
  • Track implementation by employee.
• Other duties as assigned by client management (Ex: CIO, OSO, PPE distribution).

• High School Degree
• Minimal experience with semiconductor metrology equipment
• Basic understanding of cleanroom protocols
• Proven ability to interface with members of various departments
• Reasonable organizational skills
• Reasonable written and verbal communication skills
• Good attention to detail

• Adaptability - Adapts to changes in the work environment;
  Manages competing demands;
  Changes approach or method to best fit the situation;
  Able to deal with frequent change, delays, or unexpected events.
• Dependability - Follows instructions, responds to management direction;
  Takes responsibility for own actions;
  Keeps commitments to long hours of work when necessary to reach goals;
  Completes tasks on time or notifies appropriate person with an alternate plan.
• Interpersonal Skills - Focuses on solving conflict, not blaming;
  Maintains confidentiality;
  Listens to others without interrupting;
  Keeps emotions under control;
  Remains open to others' ideas and tries new things.
• Professionalism - Approaches others in a tactful manner;
  Reacts well under pressure;
  Treats others with respect and consideration regardless of their status or position;
  Accepts responsibility for own actions;
  Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness;
  Looks for ways to improve and promote quality;
  Applies feedback to improve performance;
  Monitors own work to ensure quality.
• Quantity - Meets productivity standards;
  Completes work in timely manner;
  Strives to increase productivity;
  Works quickly.

• Occasion…