Server - JOEY Valley

Join to apply for the Server - JOEY Valley Fair role at JOEY Restaurant Group

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Join to apply for the Server - JOEY Valley Fair role at JOEY Restaurant Group

This range is provided by JOEY Restaurant Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$17.95/hr - $17.95/hr

Wage Scale

$17.95 per hour. This position is eligible for tips.

We are thrilled to bring JOEY Restaurants to San Jose, California! With our expansion, comes the opportunity to invite new talent to join our team. We are looking for high-performing, passionate individuals to join a remarkable team of culinary leaders and restaurateurs as we continue the JOEY legacy in our first location in San Jose.

As a Server, you anticipate guest needs, exude genuine warmth and care, and seek opportunities to deliver the unexpected. Guests trust your expertise and recommendations as you are always building on your knowledge to deliver a world-class experience. You have a passion for hospitality and are a team player who thrives in a fast-paced, performance-driven environment.

Duties

• Provide guests with friendly and attentive service throughout their dining experience. Show them what Iconic Hospitality means!
• Assist guests with navigating our menu options. Utilize your extensive menu knowledge to recommend favorite beverage and food items per relevant likes, dislikes, and dietary needs.
• Ensure timely and accurate input of orders in the point-of-sale system.
• Monitor and assist with the delivery of guest beverage and food orders.
• Prepare final guest checks in a timely manner and run payments safely and securely.
• Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment. It’s Your Business.
• Reinforce guest identification requirements and age restrictions for alcohol sales in accordance with state law.
• Follow all food and alcohol service and handling safety precautions and procedures.

• 1-3+ years customer service experience (If you have high potential but less experience, we still want to meet you!).
• Must have or be able to obtain valid local and/or state Food Handler and California Responsible Beverage Service certifications.
• Possess a passion for hospitality and a proven track record of creating world-class hospitality experiences.
• Thrive in a dynamic, fast-paced work environment.
• Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50 lbs.

• Successful employees at JOEY are genuine, warm, and caring.
• They value honesty and conduct themselves with integrity.
• They are comfortable providing and receiving feedback to achieve personal growth and performance excellence.
• They are natural problem solvers with an insatiable desire to positively impact individual and team execution.
• They are passionate about quality and professionalism.
• They possess exceptional relationship building and communication skills.
• They encourage healthy and supportive competition within their team.
• They exude confidence, humility, and respect.
• They take pride in presenting a professional appearance and demeanor.

• Career development, education, and growth opportunities.
• Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.
• Discounted employee shift meals.
• 10% discount for self and guests on all food and beverages when visiting any JOEY location.
• Paid sick leave.
• Referral bonus program.
• Sales competitions and rewards.